T6 Warranty

[Rocketz]

...... go to the sales manager , if his story is correct then every van sold would have to be classified as second hand according to his theory .

He is the (commercial) sales manager!

[Rocketz]

I did a bit of trawling on the net, The third link seems to have the most interest or relevance.

New car warranties and services | Department of Mines, Industry Regulation and Safety

Guarantees and warranties for new vehicles | Your rights, crime and the law | Queensland Government

When does your new-car warranty actually start? - Car Advice | CarsGuide

I think you're right.

[Transporter]

I think you're right.

He definitely is.

Just before Christmas when car shopping I also came across a salesman at southern suburbs VW dealership, who appeared lacking in the product knowledge. In first few moments, I thought that he must be a new to VW brand, so I let him talk, but once he revealed that he’s with the brand for around 10 years, I’ve quickly ended conversation and left.
For sure the staff at dealerships have enough product training days to know at least very basics, even if they have absolutely no interest in the cars and somehow get to sell them (employed by a mistake).

[Tornado T5]

He definitely is.

Just before Christmas when car shopping I also came across a salesman at southern suburbs VW dealership, who appeared lacking in the product knowledge. In first few moments, I thought that he must be a new to VW brand, so I let him talk, but once he revealed that he’s with the brand for around 10 years, I’ve quickly ended conversation and left.
For sure the staff at dealerships have enough product training days to know at least very basics, even if they have absolutely no interest in the cars and somehow get to sell them (employed by a mistake).

You made me laugh...having you walk into a VW yard shopping would be like having the design engineer of Brother walking into Officeworks to buy a printer.

[Sharkie]

He definitely is.

Just before Christmas when car shopping I also came across a salesman at southern suburbs VW dealership, who appeared lacking in the product knowledge. In first few moments, I thought that he must be a new to VW brand, so I let him talk, but once he revealed that he’s with the brand for around 10 years, I’ve quickly ended conversation and left.
For sure the staff at dealerships have enough product training days to know at least very basics, even if they have absolutely no interest in the cars and somehow get to sell them (employed by a mistake).

LOL, Miro

I started shopping cars a while ago based on the salesperson. Since I generally know more about the car I'm interested in than any salesperson I've encountered, I've become picky in who I will deal with. Unless I am comfortable that the salesman knows his product quite well and seems at least half decent a human being, I'll walk to another dealer.

When I bought my Mustang, my original contact at the dealership was an idiot to put it bluntly. Through my mate of who is the manager of the nextdoor Jaguar dealership (same group) I made it known to the sales manager at Ford that I wanted 1) somebody who knew the car, 2) was good to deal with and 3) an enthusiast. Few days later I got a call from the Ford Sales Manager who personally dealt with me to the end of the sale.

Similar story about a year later at VW when I bought the Golf. Did visit 3 dealerships before I was happy ......

And finally, looked at a new V6 580 Dark Label last Friday. This dealership sold me 3 cars already, but "my guy" left and the novice who talked to me, promptly lost the sale. I think I'll go to where "my guy" is now the Sales Manager even though its a 100km drive ...

[Foxpuppet]

I'm in the process of buying a new T6 and the salesman tells me that the 3 year manufacturers warranty started when the vehicle rolled off the factory floor. As this particular vehicle has May '17 build date the salesman reckons the warranty will end May 2020. Could this be right?

Don’t the new ones have 5 year?


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[Kombi]

Sharkie I haven’t yet met a salesman that knows more about the cars I’m specifically passionately interested in, in there defence they probably know a small amount about a great range of cars, I know heaps about the cars I research in my own time, I can tell the specific Kombi or Disco model from a distance cause I have researched them thoroughly, but then every other day there seems to be another MB model I never knew about, maybe a case of salesmen being Jack of all trades (makes&models) master of none, where as car fanatics like us are all masters of one ! As for the warranty I know nothing !

[LogicprObe]

Don’t the new ones have 5 year?


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Yes.........I have the 5 year warranty.
I bought the car in November but it was registered as a demo in May so my warranty started then.
So I technically lost six months warranty...........no matter.
What makes me laugh is the '3 years free servicing!' they are offering.
It's really 'Three free services. 20, 40 and 60kms.
I've had my new van for nearly two months and the first 20k service is about due.