Online VW service manuals - ERWIN headache

[Tim]

Have you tried using firefox instead of the latest version of Internet explorer?

[MultiplexMan]

You may need to select "Compatibility View" in your browser...

[VWthevan]

Thank you all for your pointers.

I am running Internet Explorer (Version 8.) with Windows XP (Service Pack 3). I checked the Microsoft website to see if I had done everything correctly to enable Cookies, Javascript and Pop-ups. Until today, I knew nothing about the 'compatibility view' with Internet Explorer. I tried enabling this function from the tool menu, but the VW logo is still a no show.

Any other ideas gentlemen?

Has anyone accessed Erwin recently and seen the VW logo under the FAQ, section 8, when they click on the link ''test system requirements'? It says if you don't see the VW logo, you haven't installed the sealed media player properly - i.e. Oracle IRM desktop. So maybe there are some special settings to select for this software. I translated the german when the installation was complete, and the translation was that the install was complete.

Thanks again for your assistance.

---------- Post added 08-12-2011 at 09:20 PM ---------- Previous post was 06-12-2011 at 01:18 PM ----------

Bump.

Anyone out there?