IIRC you have to weld the armrest supports to the frame, they aren't put there as std unless you specify when ordering a new van. There might be some threads about it on this forum, otherwise try a search on the T5 section here :
http://www.brick-yard.co.uk/forum/default.asp
I'm not that impressed with the factory T5 ones, they are a bit puny.
2017 MY18 Golf R 7.5 Wolfsburg wagon (boring white) delivered 21 Sep 2017, 2008 Octavia vRS wagon 2.0 TFSI 6M (bright yellow), 2006 T5 Transporter van 2.5 TDI 6M (gone but not forgotten).
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