Hi Ho Hi Ho its to off the transmision shop I go.

[Sunny43.5]

You are right its the morality of the issue that they want your parts back what if it was reusable not neccesary the auto but some other part that you just decide to replace for a precautionary reason ??? The reason for the rebuild is 1/ I could not be sure that VW have adressed the issue of valve bodies failing that does cause the transmission to fail even further [their own admission] . 2/ the specialists I have spoken too all have stated that the design of the triptronics valve bodies is the cause and unless and I doubt it VW have not changed the auto so I would not put the same thing back in . The repair people are using different valve bodies that are stronger and proven not to create shavings that make the valves stick with the resulting thumps and eventual total destruction . The difference in price is also that I just don,t trust my friendly VW dealer any more they just don,t seem to have a decent bone in their bodies . Take a look at the big picture do you and I have multi million dollar facilities that they have and how did they get them yep from you and me I only have to look at the last bill to see just to change the oil and air filter is over $200 plus oil element oil filter and air filter then over $700 to unbolt and replace an air con compressor it all adds up to the fact these people make a motza of money from us their customers . Last thing the price of the auto as a spare part does not included Labour to fit the new auto . I am afraid I lost you on the meaning of saving $3000 the unit costs $11000 regardless if I dont return what is mine in the first place it costs $14000 plus I am not saving anything by giving them the old one back what irks me is what do they do with the old one send it back to whoever and have it either scrapped for metal value and guess who gets the money for that ???VW . The old days you bought a part and that was it ! this business of making you pay if you don,t return the worn out part is what I am annoyed about .

[Sunny43.5]

Okay a little off subject but it goes to the heart of VW,s attitude in regards to after warranty issues this little gem from America okay it relates to VW Beetles but it is a Triptronic 2003 - 2007 year range so the design would be extremley similar as the problems outlined in the claim are the same as the T5,s exhibit . It will take over ten minutes to read but by god it does make things very clear how VW knew about a problem but chose to ignore then to mislead the US public .http://www.courthousenews.com/2011/12/15/VWCA.pdf

[IN2VWS]

Sunny, Have you tried any other dealers? or just the one?
I have a friend that has had his Transmission rebuilt at a VW dealership, and he paid $5000.
I find it hard to believe that a rebuild is $11,000 + fitting.

Serious question (not having a go), have you made an ass of yourself at your dealer?
Reason why I ask, I have a few real ******* customers in my industry, and for those few, I double my prices. That is the price for giving me grief.

[Cousin]

what irks me is what do they do with the old one

It's part of their recycling program, which is a good thing
Rather than go to landfill, all the car components are reused/recycled
The same thing is happening in the carpet industry I work in
Some manufacturers are making sure the carpet comes back when it's pulled up so its components can be put to further use rather than ending up in a rubbish dump
All industries will go that way, VW has gotten in early


M

[jets]

It will take over ten minutes to read but by god it does make things very clear how VW knew about a problem but chose to ignore then to mislead the US public .http://www.courthousenews.com/2011/12/15/VWCA.pdf

I'll bet that VW of America are glad they made the decision not to import the T5 into the States.I read somewhere, probably in the Vortex forum, that VW of America had enormous warranty claims with the T4.I think VW had better stay with only offering the manual trans to their range as they have with the UP!.

[Sunny43.5]

Hello IN2VWS no I will admit that I have not been to other VW dealers as they will only tell you that they will not fix the auto as they use an outside repair shop and there has been some issues with the repairs done in this manner because as you could appreciate they are looking for the best deal so they can maximise their profit on the job . I was told that some VW dealers have been sending the autos down south as they have been getting a cheaper price but the parts used are not up to standard in quality as they will only offer a very short warranty on a rebuild . I would rather the guy who is honest and knows the problems and also has been recommended by a Forum Sponsor who I hold in high regard for his experience with these autos and VW ,s . Nearly forgot no I have not been nasty or disrespectful to the local dealer I even told the guy that I really did not believe the failure was totally their responsibility as any work is done to VW spec,s under directions from VW tech,s here in Australia .
Cousin , as for VW recycling parts well good for them but there is also an insidious side to this as well , it was raised on this forum some time ago when the issue was raised . The conspiracy theorist will say that maybe VW do not want parts that fail to fall into reconditioners hands and then get put back into the market place with inferior parts fitted . Or even better that they do not want other companies to be able to see what the failures are caused by . Only a theory ?? Now my main complaint is that if they want "MY" parts back to recycle then they should "PAY" me for the parts or give a discount that seems a fair system .
Reply to Jets our T4 had an auto but it was perfect for the years we owned it I just had to get used to the "adaptive " nature it had , but then VW have made two succesive automatics with some rather dubious problems that we are now seeing . I am going to watch carefully what transpires when the first of the DSG ,s start to come out of warranty to see if they are going to give problems with higher kilometres on the clock . I just find it counter productive that they can build a diesel engine that when serviced and regular oil changes will give many hundreds of thousands of kms but the gearboxes cannot handle a lousy 130,000 which seems to be a fairly consitant period before death . If I am not mistaken they are already looking at an 8 speed auto where will it end .

[Cousin]

where will it end .

CVT
Just picked up a Subaru XV with a cvt transmission
Brilliant idea, and they seemed to have got it right, from all reports
Audi do one also, but $19,000 to replace?
And again the electronics seem to be letting the Audi ones down


M

[Sunny43.5]

I know that there are many reasons for higher numbers of gears to smooth out the acceleration process and by that increase the fuel mileage and subsequently reduce emissions . But when this technology is new it is destined to give problems . I broke the cardinal rule of buying cars NEVER buy the first of a new design , I believe VW realised after the release of this gearbox that the triptronic in the real world did not meet customers and their expectations because of a design or engineering problems so out with the Triptronic and in with the DSG and look at what has happened with that one . Now before I get jumped on by those who would love to , not everyone has been as lucky as those whose autos have not failed yet or in the future . There are many people who have told us through this forum that they are very happy with their auto,s performance . But remember there have been many many more who have reported that their autos have not met their expectations in performance and drivability and have had to get VW to apply software fixes to make them improve the behaviour . Then there are people like myself who feel agrieved because the van they bought has not met the expected quality that the company have strived in advertising to convince us to buy them in the first place . Half a million VW owners in China were given extended warranties to try and restore customer faith in the brand , and please read the article on the link about the American experience here http://www.courthousenews.com/2011/12/15/VWCA.pdf

[IN2VWS]

......again with the passenger car DSG's..

You are fully entitled to your views. Mine.....So far, I love my DSG.
Not all stories are horror stories.
There are passenger car sections on this forum where you can share your views and search results on the passenger car DSG's.
Please, just stick to the Transporter transmissions in the the Transporter section.

[Sunny43.5]

I agree with your sentiments but it goes to the heart of the design VALVE BODIES its a common link with the triptronic regardless of whether its in a Car or a Transporter the valve bodies are faulty how much more clear can it be made VW,s admittance to me via the dealer when I picked ours up !!! the end result is it will eventually destroy the rest of the auto . Please read the transcript its is very clear VW were willing to replace VALVE BODIES but would not repair the damage they caused . I am glad you love your DSG but please let us know if it hiccups , my mates T5 DSG less than 12000 kms is not a very good advertisement it has had sofware updates done and is still no better sorry I am a hard man to convince that software is the answer too much electronics in a harsh enviroment .