DPF problem and dealer shock!

[LogicprObe]

Nobody is listening...........except me.

[Zebt]

So went back yesterday to pick up the car. The service advisor got me to speak with the mechanic. He said that the water pump has leaked on to the EGR sensor and it's failed, so when he tried the regen it didn't work. So now I'm stuffed, have to have it all done, $2000.00. I am super pissxd off as i've only done 64k in the car, this shouldn't fail, it's got full service history too. They said they would contact VW Australia to see if they will come to the party, but I doubt it, they wouldn't even fix the rust on my roof rails well within warranty! So i've taken the car home and will await the answer from VW Aus.
My next decision will be to either take it back to the dealer or to a private vw garage. Not sure how much I would save. It also needs a service.
If I hadn't fully campered the vehicle I would sell it but I've invested too much in it.

[Zebt]

Thanks Frantic.
I'll let you know how it goes.
Been talking to a VW specialist in Mona Vale. I'm just sick of dealers and specifically the fact that this particular dealer is locally renowned for using mostly apprentices and having a very high staff turnover combined with almost always 'finding extra things that are wrong', there are so many anecdotal stories I hear every time their name is mentioned.