Originally Posted by
frantic
This is another trend accc need to stop.
Not keeping a supply of commonly used parts in stock seems to be the current thing.
When we had our gearbox replaced, exactly the same thing told to ourselves and another van in the dealers workshop awaiting a new 7spd dsg, “sorry none in Australia wait 3 weeks”. Now hang on same gearbox in all vans and Tiguans sold at that time.
Now their trying to say no bumpers to a multivan/transporter that they sell a lot of ??
Very sad business practice of saving money on having no inventory and not paying for the warehouse space to store it, at the customers expense.
They had to replace a gearbox in my old T4 under warranty and there were none in Australia.
Six weeks, I was told (they always seem to say that)
So I demanded a loaner..........got one.......and magically, was back on the road two weeks later!
(must have stumped up for air freight)
2018 Crafter Runner
T5.1 6sp manual.
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