I have no direct experience to help you I'm afraid (I've been a died-in-the-wool manual gearbox supporter for over 40 years), but as well as searching this forum you might have a look around at the T5 section of this forum too:
http://www.brick-yard.co.uk/forum/forums.html
I'm sure there have been threads about auto gearbox problems on both forums recently.
BTW is your engine a 5 cyl 2.5 litre TDI ? (I don't think they put 2.4s in any T5s), if so, you might want to edit your original post so that people know which engine (and therefore gearbox) you are asking about.
2017 MY18 Golf R 7.5 Wolfsburg wagon (boring white) delivered 21 Sep 2017, 2008 Octavia vRS wagon 2.0 TFSI 6M (bright yellow), 2006 T5 Transporter van 2.5 TDI 6M (gone but not forgotten).
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