Warranty servicing

[STV4SYT]

At the end of the day, each to their own. I will continue to use my local VW service centre comfortable in knowing that when i go to sell my car privately, as i do with all my cars, that noone will be able to use that against me in bargaining, and it will be a "feature" in my advert.

I also have piece of mind that if something does go wrong with the car during warranty then there is a lot higher guarantee that the issue will be resolved without any conflict (Dealers hate Ultratune stamps espescially).

I also have the added bonus that even if the car is out of warranty, "Good Will" fixes are a lot more likely to be granted if the car is bought and serviced by VW for its life.

All in all if i wanted a car that was cheap to service, id have bought a falcodore.

I went into my VW experience fully aware of the running costs involved and was, and am prepared to maintain that.

[brad]

All the good will went out the door for me when they sent me a letter saying "sorry, we've dumped the franchise. Your nearest dealer is now 45km away."

[Umai Naa!!]

Dealership servicing is what helped us sell our 120,000klm-travelled, 2004 MK4 Generation for $12,500 privately. The new owner was looking at those sorts of things specifically.

Unless an independant is in bed with a dealer, they don't have access to software updates. Even then, they're not supposed to just update control modules with gay abandon. Independants aren't always that great at following the service schedule, either. Only the other day we had to do the balance of a 60,000klm service at the 75 for a customer, because a so-called VW specialist CBF'd servicing the DSG.