Vw aust will not recall 7 speed dsg....

[iigx]

Maybe VW need to hire Willian Deming.

ohwait

[pologti18t]

It is not reasonable to have to spend large amounts of money to refurbish the vehicle so that it can be operated. The purchase price of the vehicle does not matter. It is not acceptable to have to repair something like a gearbox repeatedly at very low kilometres. Neither is it reasonable for a manufacturer or their representatives to brush complaints off by suggesting that such requirements are standard for that type of vehicle.

Well, what exactly do you want them to do in a DSG7 recall that will fix the problems some people experience? They will apply the same fixes and reflashes they do if you take your car in yourself (under warranty)

[wai]

Well, what exactly do you want them to do in a DSG7 recall that will fix the problems some people experience? They will apply the same fixes and reflashes they do if you take your car in yourself (under warranty)

Given that VW have acknowledged there is a problem by what they have done on China, the same must be extended to Australia.

If there is a design flaw, then VW must apply the fix, and continue to apply fixes until the matter is finally resolved. We are not talking reasonable wear and tear. These are transmissions that are failing well short of what is considered reasonable.

This is no different to what Holden had to do with the Trimatic transmission where clutch plates were literally peeling off (I still have mine). Holden's solution was to simply put a finer basket strainer on the pickup pipe. Naturally this did not fix the problem and were then required to replace the clutch plates. I know. I had a Torana which was affected.

If there is no fix, then VW must provide a warranty extension.

For those who were told there is no problem and have then had to pay for repairs themselves, compensation and extension of the warranty.

Lastly, ceasing to blame everything on "standard for that type of vehicle". This is like a teacher who would always say "I always catch the wrong boy". No matter how you protest your innocence, the teacher is always right.

[zach]

It will impact resale as well so a 10yr dsg warranty would be the right thing to do if a recall with permanent fix is not rolled out.

[GTI JOE]

Seems like all the recalls and extended warranties still won't solve the main design fault, it's delaying the inevitable, almost like a ticking time bomb really. Analogy: Plugging holes in a sinking ship, eventually, they will have to let it go and sink.

[gavs]

Well, what exactly do you want them to do in a DSG7 recall that will fix the problems some people experience? They will apply the same fixes and reflashes they do if you take your car in yourself (under warranty)

Mk5 golf had the dq250 6spd wet clutch dsg, these seem to only affected by software issues rather than mechanical ones now. They should replace every dq200 with a dq250, that's acceptable for me personally

RE responses from Matt, did you guys see the reaction on the comments section of drive?! We wouldn't have been the only ones to write a novel of an email to him yesterday!

[gavs]

Well, what exactly do you want them to do in a DSG7 recall that will fix the problems some people experience? They will apply the same fixes and reflashes they do if you take your car in yourself (under warranty)

I understand your scepticism but all owners of cars with this gearbox that I know outside of this forum have all had issues. People seem to just enjoy downplaying how widespread this issue is.

A solution would be to replace every dq200 with a dq250 ala mk5 golf GT. the cost would be immense but that is the point, inconvenience the company that has inconvenienced us as buyers as potentially put people in harms way on the roads. There would also be cost implications regarding the re-certifying of the vehicles for emissions, weight, fuel consumption etc but if that seems expensive, all it will take is 1 accident on the roads, injury or death which could have been avoided and the flood gates will open.

[noone]

Given that VW have acknowledged there is a problem by what they have done on China, the same must be extended to Australia.

What are you basing this on? Law? I wouldn't be surprised if a international precedent meant nothing, esp with the way VWA are saying its a different part to what was supplied here. What I'm a little confused about is if the car came out of the same plant and was boated to China without an operating engine for fitment of a local DSG. Sounds odd, but I guess I really don't have a good idea of how a multi-national car manufacturer sources parts from all over to make cars that differ slightly from country to country (or why).

Would never buy a twincharge or DSG, not worth the possible dramas. I feel for those if you who have had issues under maintenance and have to waste your time fighting for the quality you thought you bought. Give me a basic 1.8T or 2.0T with a manual gearbox.

Does Audi have the same issues / problems with complaints being fobbed off as normal operation?

[Mikefc]

Among my friends who have moved onto European cars, DSG has being universally a problematic technology - one of my mates had to replace the DSG on his BMW 135 at the 4 year mark when it was out of warranty so its not like the problem doesnt affect the cars in more pretigious brands. I think DSG is a magnificent technology that either has to improve or it will be phased out as currently its unreliable no matter what brand you are talking about.

As for VW/Audi - when I told my family and friends I was getting a Polo GTi most people told me not to do it. VW has a reputation for unreliable auto transmissions which my dad found out after the one in his Passat failed as soon as it was out of warranty(it was not DSG). Among my friends who have had VW and Audis, quite a few engines have blown up out of warranty and that is my impression of the overall VW/Audi group - sale the car as soon as its out of warranty.

Having said that I bought the Polo GTi anyway after evaluating my finances. I have a mortgage so I dont want to buy a car more than $50K - briefly considered Renault Megane which would have stretched my budget but when I test drove one I realised that it wasnt something I want to live with everyday in traffic; the 86 had a huge waiting list and when I sat in one in the car show realised that it wasnt made for a big tall bloke (more for average/small sized person); same with Honda Type R. That left cars in the Audi/VW/Alfa Romeo group - none of which are reliable anyway.

Anyway - I plan to keep my Polo for 6 years (3 years manufacturers warranty and 3 years after market that I bought from Allianz); then get my $7-8K in trade-in for my next car at the end of the period. I bought the car knowing that the DSG will likely need to be replaced at least once. Will think abt tuning the car at 5 year mark knowing that it will void any warranty so cost could go from $2K to $10K (my trade in value) if the engine blows up

[Mikefc]

I guess what I am saying is - there is a reason that VW consistently rates as one of the worst brands for reliability etc so when u buy one expect it to break down; they have a history of being able to get away with it. If you go in with that attitude and dont expect to be the first customer to make them accountable for their products in decades of selling cars then none of the above is a surprise