Vw aust will not recall 7 speed dsg....

**wai** · 24-04-2013, 12:48 PM

Go online and lodge a complaint using the following form:

General complaints form

It is the only way that the ACCC will do anything.

**prcurrie** · 24-04-2013, 01:01 PM

Originally Posted by wai

Go online and lodge a complaint using the following form:

General complaints form

It is the only way that the ACCC will do anything.

Complaint submitted - I suggest everyone with DSG issues (or anything really) put one in. It takes about 5 mins to complete!

**alexaescht** · 24-04-2013, 07:21 PM

Is the 7-speed DSG in the Golf mk 7 (the 90 TSI and 103 TSI) the dry-clutch DQ200?

**Hail22** · 24-04-2013, 07:43 PM

Meanwhile at VWAG someone is reading this topic and would say something a long these lines:

I and everyone else on this forum cares you spineless cockroach...we know you read these forums.

**wai** · 24-04-2013, 10:36 PM

I think the point being missed is that recalls are not just made on safety grounds. Goods must be fit for their intended purpose and must be of merchantable quality.

It is not reasonable to have to spend large amounts of money to refurbish the vehicle so that it can be operated. The purchase price of the vehicle does not matter. It is not acceptable to have to repair something like a gearbox repeatedly at very low kilometres. Neither is it reasonable for a manufacturer or their representatives to brush complaints off by suggesting that such requirements are standard for that type of vehicle.

**Melon Head** · 25-04-2013, 12:33 AM

Has anyone received a response from Mat?

**mythik** · 25-04-2013, 12:45 AM

Originally Posted by Melon Head

Has anyone received a response from Mat?

Nothing over here.

**pologti18t** · 25-04-2013, 06:38 AM

Originally Posted by wai

It is not reasonable to have to spend large amounts of money to refurbish the vehicle so that it can be operated. The purchase price of the vehicle does not matter. It is not acceptable to have to repair something like a gearbox repeatedly at very low kilometres. Neither is it reasonable for a manufacturer or their representatives to brush complaints off by suggesting that such requirements are standard for that type of vehicle.

Well, what exactly do you want them to do in a DSG7 recall that will fix the problems some people experience? They will apply the same fixes and reflashes they do if you take your car in yourself (under warranty)

**wai** · 25-04-2013, 08:03 AM

Originally Posted by pologti18t

Well, what exactly do you want them to do in a DSG7 recall that will fix the problems some people experience? They will apply the same fixes and reflashes they do if you take your car in yourself (under warranty)

Given that VW have acknowledged there is a problem by what they have done on China, the same must be extended to Australia.

If there is a design flaw, then VW must apply the fix, and continue to apply fixes until the matter is finally resolved. We are not talking reasonable wear and tear. These are transmissions that are failing well short of what is considered reasonable.

This is no different to what Holden had to do with the Trimatic transmission where clutch plates were literally peeling off (I still have mine). Holden's solution was to simply put a finer basket strainer on the pickup pipe. Naturally this did not fix the problem and were then required to replace the clutch plates. I know. I had a Torana which was affected.

If there is no fix, then VW must provide a warranty extension.

For those who were told there is no problem and have then had to pay for repairs themselves, compensation and extension of the warranty.

Lastly, ceasing to blame everything on "standard for that type of vehicle". This is like a teacher who would always say "I always catch the wrong boy". No matter how you protest your innocence, the teacher is always right.

**gavs** · 25-04-2013, 11:40 AM

Originally Posted by pologti18t

Well, what exactly do you want them to do in a DSG7 recall that will fix the problems some people experience? They will apply the same fixes and reflashes they do if you take your car in yourself (under warranty)

Mk5 golf had the dq250 6spd wet clutch dsg, these seem to only affected by software issues rather than mechanical ones now. They should replace every dq200 with a dq250, that's acceptable for me personally

RE responses from Matt, did you guys see the reaction on the comments section of drive?! We wouldn't have been the only ones to write a novel of an email to him yesterday!