Ummm, whaaaa? Was this VW customer "care" that told you this?
Dealers can actually see when the car gets loaded onto the train and at which loading yard, the car only ever goes on 1 boat. The car will probably sit at the factory in Pamplona for a week or 2, then get loaded onto the train, the train then goes to Bremerhaven where it will likely sit for another week before being loaded onto a boat. Then, you have a 6-7 week journey to melbourne, where it will be unloaded, then expect another 3-4 week wait until you get it.
Ask them which port in spain, just to confirm my suspicions would you please?
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