Register of unhappy Polo purchasers awaiting delivery...

[gavs]

Waste of time. VWA would be keen to get supplies asap to grow marketshare. Complaining here will anount to nought.

Ok, so with all the pointless comments that hav been posted here, I'd like to reiterate what I originally wrote:

Please read the post you are quoting where I say"I will be sending a letter of to VWA head office" but you are right, complaining here amounts to nothing.

Tobyobi, yeah,we could all settle for what dealers have, but last time I checked,there are ing 4 Gtis in the whole country available so if 4 people got them,guess what,were all back in the same boat
Chorrylon, yeah you're right, they probably do know, but the last I hear from multiple dealers, they don't check seeing as each deer has been told different things by head office in regards to availability,delivery dates and what is causing the hold up.

Leasrance, I highly doubt that if you ordered the car last week,it's an august date as those of us who ordered back in early December and November have been told septerber-October!

[GTI JOE]

I will support you gav, letters of complaint actually do work, especially with regard to large companies. VGA really need to grow some balls as their customers from Australia seem to be an after thought. As I have mentioned many times before, great cars, crappy customer service. With regard to some forum members indicating that their orders will be delivered by May, as the famous Aussie quote says " their dreamin". VGA have consistently said that there are NO build dates yet for 2011 until HQ Germany give them the go-ahead to submit orders. They have also said that they may be able to submit them in February, so, how can anyone know when their vehicle is going to be made let alone delivered...WTF?

[pologti18t]

Best way to attack this is for everyone to cancel their order and demand their deposit refunded.

[Ralfi]

Best way to attack this is for everyone to cancel their order and demand their deposit refunded.

If i'd ordered, I would.

Probably get it cheaper in 6 months time anyway..

[Car25]

Really relevant topic raised by Gavin (and commented on by many others)...Ties in to 'The Demand > Supply Challenge' thread.

We have a CHOICE to purchase or not...and if we are given incorrect ETA's and treated poorly by dealers we can go elsewhere and purchase other cars.

I don't think writing to Volkswagen Australia (multiple times if necessary) can do any harm...The company has got arrogant on the back of their 'Car of the Year' wins...Long term it will hurt sales.

[gavs]

Well in my office,everyone of the 21 of us are ca nuts and all are hanging out to see the gti when it finally gets here, but when I told them September as a date, they all shook their heads and all said "you would expect better from vw". If I could suddenly afford a Rs250 I would buy it in a heart beat and cancel my polo, but I can't afford that and I need a new car the size of the polo. The problem is,it really is a great car, as far as I am concerned, nothing else matches it, especially in it's price point.

Guys, get on facebook, twitter etc and sprea th word (I can't due to a crazy stalker that might find me again! ), I have a feeling I might be able to find the right people to get involved for a result. If we all keep sendin letters individually also, they might get so annoyed with us that they do something jus to shut us up, it works in every other form of business, why not with VWA?

[barrenjoey owl]

Well in my office,everyone of the 21 of us are ca nuts and all are hanging out to see the gti when it finally gets here, but when I told them September as a date, they all shook their heads and all said "you would expect better from vw". If I could suddenly afford a Rs250 I would buy it in a heart beat and cancel my polo, but I can't afford that and I need a new car the size of the polo. The problem is,it really is a great car, as far as I am concerned, nothing else matches it, especially in it's price point.

Guys, get on facebook, twitter etc and sprea th word (I can't due to a crazy stalker that might find me again! ), I have a feeling I might be able to find the right people to get involved for a result. If we all keep sendin letters individually also, they might get so annoyed with us that they do something jus to shut us up, it works in every other form of business, why not with VWA?

It wont work because VWA are simply distributers for head Office. they call only sell what they receive. Its VW HO who control the supply.

I will try and explain simply for you.

VWA do a sales forecast based on many factors and place orders to VW HO. All of the other subsideries around the world do the same.

Depending on the volume and specification of each countries orders and the availabilty of parts and supplys, flexibilty of distribution resources cars are built and distributed to each country.

if you think that they make each car individually when an order is placed you're going to be disappointed.

manufacturing is a complex process that you and your 21 mates don't seem to understand and is hardly a reliable sort of strategic thought.


Facebook and twitter wont do anything!

[Car25]

Acceptance of misinformation and poor service is a cop-out and simply not Australian. If we allow duck-shoving between VW HO, VW Australia, and dealers it will continue.

People can make a difference if they have the energy and creativity. You see evidence of this every day.

Give me a "Can do!" person over someone who says "Here are the 10 reasons why not" any day.

[BR @ ON]

... Give me a "Can do!" person over someone who says "Here are the 10 reasons why not" any day.

It takes a bit more than some "Can do!" individuals to make cars, not to mention it is so sought after!

But you have to thank god, VW do not market like Apple. at least they give you a realistic Estimate Time.

I said that because I had quoted waiting of 2 months, and got it in 1.5

[gavs]

It wont work because VWA are simply distributers for head Office. they call only sell what they receive. Its VW HO who control the supply.

I will try and explain simply for you.

VWA do a sales forecast based on many factors and place orders to VW HO. All of the other subsideries around the world do the same.

Depending on the volume and specification of each countries orders and the availabilty of parts and supplys, flexibilty of distribution resources cars are built and distributed to each country.

if you think that they make each car individually when an order is placed you're going to be disappointed.

manufacturing is a complex process that you and your 21 mates don't seem to understand and is hardly a reliable sort of strategic thought.


Facebook and twitter wont do anything!

You mention that VWA do a sales forcast. That is correct, but they have a flog doing it because they keep screwing it up!! World car of the year will only sell 30-35 vehicles per month around the country?! You have to be kidding me!!

Facebook and twitter won't do anything? Except alerting people who do not have access to this forum to what is going on. If facebook won't do anything, please explain how the nerd that started it is now one of the richest people in the world and companies use it to aid in the spread of information every day, i.e Amarok facebook page, Polo GTI facebook page....

Look, the more I read your posts barrenjoey owl, the more I start to think that you might be affiliated to VWA head office, either that or you are just a bitter person, so please stop posting negative feedback in this thread, all you are doing is inciting more negativity and we are getting plenty of that already from the useless turds who sit in their little VW offices in sydney with their thumb up their a**e!

Please stop posting in this thread unless you have something constructive to say that will help.