Originally Posted by
brad
Block & head assy is engine replacement or long motor.
manifiolds, alternators, etc are classified as accesories.
Short mortor would be block, crank, rods, piston assy's.
Can't quite see how you will get a refund if they are attempting to fix the problem. It's only when the attempts aren't having any effect that you'll gain some traction with your complaint. I guess you are getting the process rolling so that can't help.
Don't forget to ask what the running in instructions are, any servicing instructions outside of what is written in the service manual (which should be free I'd assume) and after how many km they expect the engine will seal (get reasonable oil consumption).
Any significant verbal instructions or opinions should be followed up with a written comfirmation eg: "as per our converstaion, this is my understanding of what was said..." makes them stand by their word & not make stuff up that is denied later.