Polo GTI High Oil Usage - Discussion Thread

[POW]

Better pic quality

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[alexaescht]

^Thank you for that. Also is that the booklet that came with the car? Mine displays the same info but it's squashed into a A5 booklet

Now to the next point - Australia is classified as a "hot climate" which means we only run off the long life, fixed service scheme meaning its 504 or 507 only.

This is a good thread discussing this.

http://www.vwwatercooled.com.au/foru...nes-47140.html

"Longlife III

Oils with reduced SAPS designed for variable service intervals of between 15,000 km/1 year and 30,000 km/2 years. Supersedes all previous VAG oil standards, except for R5 and V10 TDI engines built prior to 06/2006. Subject to 504.00/507.00 approval and is only available in one grade: 5W-30.

You can still use Longlife oils even if you run on fixed service intervals. In fact VAG recommends that if the car's driven in harsh operating conditions you should ask the dealer to switch over to fixed service intervals (Australian delivered cars are on the fixed service intervals)."

Yes that's the booklet that came with the car, and yes it is A5.

I won't comment on anything else as I was never part of this, I only provided evidence.

[brad]

I can smell humble pie...

Nope, I'll stand on what I say.

Look at it. Column 2 "without longlife" = 502.00 for all petrol engines.

Tell me where it says in the manual or an addendum that AUS is classed as a hot climate that requires a higher grade of oil?



Where does it say this:

my 1.2tsi says it can ONLY use 504 oil. 502 can ONLY be used for topups and CANNOT be used as part of a service.

It then goes on to say that the warrantee WILL be void if it is proven that 504 oil is not used. If I had a computer I would be more than happy to post the guide.

Basically he's making stuff up as it says nothing like that in the manual.

[brad]

In the manual,it also have a castrol edge ad card in it.so i think it is ok to use.just want to confirm and in the manual i think my cae is fixed distance/time. So 502 is ok?

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That card is for Castrol Edge Professional which is 504 & only sold to workshops.

The Castrol Edge Sport is different & 502.00. It's fine to use. It says so in the 2nd column from the right.

So are you going to believe what's written in your VW manual or take notice of all the Polly-annas?

[POW]

I rang vw Australia today and ask which one to use.they said 504. Then I rang dealer parts and they said 504 as well. I ask why the manual say 502 for set service interval which my car is on.the vw. Australia customer service guy said the manual is international version, but for Australia models it needs 504. So confusing. I think I just drive to the dealer when I need top up.

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[Guest001]

I agree the manual says what you say but my Dealer said when I bought the Polo that the Prof III 504/507 is what it has in it and is what it should run on.

Jmac did its first service and put Penrite Enviro + in it and it has been on that ever since.

As the Passat runs on it as well its convenient to use the same in both.

Whilst it is in the manual to use 502 for distance servicing there is also nothing wrong with using a higher spec oil, in this case 504/507.

The manual is a multi country, multi model item and as such has lots of stuff in it that may or may not apply to Australian models.

EG turning off passengers airbag, Engine heater. ETC.

Whilst I read what is in the Manual I prefer to adhere to the Dealers recommendation as it is them I have to deal with if I have an engine problem and they say "We told you to use 504/507 and you didn't".

In saying that its up to individual owners to decide what they want to do and should go to the horses mouth so to speak for technical answers. All replies on here are merely opinions. (including mine)

When I had to go to the Dealer parts for oil they only offered me the Castrol Prof III as that's all they had... Good enough for me.

[Guest001]

I rang vw Australia today and ask which one to use.they said 504. Then I rang dealer parts and they said 504 as well. I ask why the manual say 502 for set service interval which my car is on.the vw. Australia customer service guy said the manual is international version, but for Australia models it needs 504. So confusing. I think I just drive to the dealer when I need top up.

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Be generous and buy some oil Dealer wont supply to many topups at $15 a litre.

It would cost me more than the topup is worth to have to drive to a dealer to get it.

[brad]

I rang vw Australia today and ask which one to use.they said 504. Then I rang dealer parts and they said 504 as well. I ask why the manual say 502 for set service interval which my car is on.the vw. Australia customer service guy said the manual is international version, but for Australia models it needs 504. So confusing. I think I just drive to the dealer when I need top up.

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Of course they will say 504.00/507.00 as you can't go wrong (eg for diesels with particulate filter) using that spec.

You asked whether 502.00 is OK so that you can save a few dollars & the answer is yes.

If you are so confused then take the easy but slightly more expensive option & buy some 504/507. GL Lubricants will sell it to you at wholesale for $13.50/L in 1L bottles.

[brad]

I agree the manual says what you say but my Dealer said when I bought the Polo that the Prof III 504/507 is what it has in it and is what it should run on.

And you believe everything the dealer tells you? Look at some of the malarkey that some of the dealers tell their customers - eg: they are run in at the factory, so you can just drive how you want from day1 or ït's normal oil usage at 1L/1000km or "they all do that".

I am not denying the engines come with a factory fill of 504/507. I know mine did as it was set up for LongLife Service with variable time/distance & the spec sheet says it was set up that way.

The question was "can I use 502" & the answer is yes. I'm not sure what the difficulty in accepting this is.

Jmac did its first service and put Penrite Enviro + in it and it has been on that ever since.

As the Passat runs on it as well its convenient to use the same in both.

more reasons that aren't actually technical or VW fact - just what you are doing yourself.

There's nothing wrong with what you are doing but there's a difference between that & what you can do.

I'm almost finished a maintenance remediation where the maintenance contractors have made a lubrication stuff-up because they went on "we were told to do the lubrication this way by the installaing / commissioning contractor". They decided not to take notice of the instructions in the manual. You don't want to know how much we are charging them because they didn't follow the manual & didn't ask for a manual review/revision. So far it's cost them about $450k in remediation, auditing costs, investigation, report writing & employing investigating engineers.

Whilst it is in the manual to use 502 for distance servicing there is also nothing wrong with using a higher spec oil, in this case 504/507.

I didn't say there was an issue with using the higher spec oil.
The question was "can I use 502"and the answer is "yes you can".

The manual is a multi country, multi model item and as such has lots of stuff in it that may or may not apply to Australian models.

EG turning off passengers airbag, Engine heater. ETC.

Those items aren't installed. Therefore irrellevant to the vehicle. The oil is installed in the vehicle. If the oil recommendations in the manual were incorrect then VW would include an addendum in the manual showing how Australian vehicles are different. This is common practice among manufacturers - I had an addendum in my Liberty about fuel octane requirements, baby capsule installation & a couple of other things. Dad's Honda also had an addendum to the manual for Australian delivered vehicles.

Whilst I read what is in the Manual I prefer to adhere to the Dealers recommendation as it is them I have to deal with if I have an engine problem and they say "We told you to use 504/507 and you didn't".

See above about word of mouth vs the manual.

Having worked in dealerships, I can assure you that they don't get as much information from the manufacturer as you think. Add to that the workload & you don't get a lot of time to read the tech bulletins anyway. Generally you get together & decide on a common & simple answer. If I was at a dealership I'd tell everyone to use 504/507 as well because then you don't have to ask if it's diesel, etc (half the customers wouldn't know & would make stuff up rather than look foolish). As I have already said, 504/507 is a safe bet but 502 is fine.

In saying that its up to individual owners to decide what they want to do and should go to the horses mouth so to speak for technical answers. All replies on here are merely opinions. (including mine)

When I had to go to the Dealer parts for oil they only offered me the Castrol Prof III as that's all they had... Good enough for me.

How many oils would you expect them to carry?

Again, 504/507 makes stock control simpler. 1 oil for many models.

nowhere have I said don't use 504.00. I've said you can use 502 without issue if you want to save a few dollars.

[kevinctr]

504 has better HTHS of 3.5 for a 5w30 oil.