Polo 6R TSI - RCD510 Tweeter Distortion

[Hail22]

Crackling in left tweeter, played the song(s) that showed the fault in the speaker to which they took upon themselves to take my word for it.

They oredered the part from Germany which roughly takes around 3-4 weeks to arrive.

[mythik]

I think I'm facing a challenge as the distortion is in both front tweeters. I can play a variety of vocal songs from say chillout sessions which will audibly demonstrate the distortion but if the person listening is an audio/deaf moron they may not even notice.

I sincerely hope they fix this as it is extremely annoying. Audio is an important part of life to me (Hence I own Dynaudio C2 speakers). More annoyingly, others with Polo 6R vehicles have faultless speakers which I have tested extensively.

[Hail22]

If your car is only a week old they will more than likely fix the issue as it wouldn't be seen as "professional" to sell you a car and one week later both tweaters are plagued with a fault, they will more than likely test it, confirm the problem and have to get the parts ordered best thing to do is go in with a positive mind set and set out a list of songs which will be easy for even the most daft listeners to pick out the cracking/distortion.

Mine was 7 months old and CCC were very good and had no excuse what so ever, its all a matter of your attitude and how you talk to them.

Goodluck!

[mythik]

Thanks for the advice, I appreciate it.

If I'm ever in Sydney, I'll buy you a beer!

[Hail22]

No worries mate, thats what these forums are for a community to voice your concerns and get help from members who may have the answer!

[mythik]

The dealer has booked the car in to look at it on the 20th so I'll load up an SD card as you suggested with music for them to test with. I hope they can hear the issue in both tweeters.

[seangti]

The dealer has booked the car in to look at it on the 20th so I'll load up an SD card as you suggested with music for them to test with. I hope they can hear the issue in both tweeters.

Bear in mind they may not know your music to know how should sound. In the rare chance they don't hear what you're referring to, go jump in another car to show the difference. All my interactions with the dealer when under warranty were positive, so I wouldn't stress about getting the fix (obviously a different dealer, etc).