New Polo Servicing Cost

[pepperpolo]

Hi,

I'm up for my first service and as I am new to Polo's and VWs in general I thought I would ask a few questions.

Q Past experince with other makes suggest dealer servicing can be expensive and questionable quality. Do most (or will you if you haven't yet had the first service) get their servicing done at a dealer? Or will you be using a non-dealer VW Speacialist?

Q Who do you (or will you) use for servicing (Melbourne)? Dealer or specialist

Q Looks like first service will be in the range of $350ish?

At this stage I'm thinking take the car back to dealer I bought the car from, although I'm not overly enthusiastic about them after questionable attention to detail displayed when picking up the vehicle... car over heated 15 mins from dealer due to pre-delivery inspection not locking the overflow coolent reservoir (I was told they are unlocked in transit and they are suppose to be re-locked on pre-delivery inspection).

[gavs]

Hi Pepper Polo, welcome to the forum, your's wouldn't be a pepper grey, 5 door TSi with panoramic sunroof that used to get parked in a driveway but is now on the street would it? If that is you, i spend quite a bit of time in Howitt street so you will likely se my toy from time to time if you have a keen eye

In regards to servicing, it mostly comes down to how much you are willing to pay. So long as where you get the servicing done uses the correct lubricant / fluid grades, then there will not be any issue in regards to warranty. The only thing they will not have access to is the full-on VW scanning / programming tools so if things like software / firmware updates become available, you will miss out. Personally, i will get my GTI serviced at a dealership but that is because I have a working relationship with them but for $350 at an independent garage, the GTI is $380ish for the first service, so the price doesn't seem too much different

Which dealership was it if you don't mind me asking?

[pepperpolo]

Thanks for the quick reply Gavs.

Nope the Tsi isn't mine, I have a Tdi.

Yeah makes senses about the system reading tools. I'll probably get it serviced at the original dealer as they did mention at the time of pickup that due to their stuffup with pre-delivery inspection 1st service would be half price or something... time will tell on that one as it was all verbal...It was Bayside VW(Barloworld).