New Polo problems - Register

[FJ Steve]

ok, here we go.

After 3500kms the following issues have arisen:
1. Wind noise from front passenger rear mirror area when travelling at 70km/h+ (the wind noise does sound excessive)
2. Severe hesitation from turbo during initial acceleration from a standing start. Once above 2200 - 2500rpm...all good.
3. The car is too quiet....can't hear it when my wife comes home from work. I'm forever getting sprung for being on the computer

[Hail22]

I have now had my polo for 2 months with 1800 kms on the odometer. I have experienced rough idling when I first start the car in the morning (not always doing this) and also some noise from the passsenger side firewall when the car in accelerating under load (always hear this noise). The noise is not really a rattle more like engine noise. I am not sure if the noise is normal and cannot remeber hearing it when I did a test drive and my mate has a golf that does not make a noise like this. Is any other owner hearing the noise under acceleration? It is more prevelant when the A/C fan is running. Was goiig to have rough idle looked at by dealer but also would like to know more about noise before I raise this as a problem.

Seems like your car has an outstanding software upgrade mate, remember if you find anything that worries you take it to your dealer and get the mechanical supervisor to come with you for a drive, do exactly what you did before when all noises etc arise and he will make recommendations for fixes.

[amchunki]

I just want to thank everyone who have posted on this thread. The advice is awesome and I don't feel so alone with the problems I've been haven with my car. My Polo is 3 months old now and I've done just over 2000 kms. I have taken the car back to the dealer on 2 separate occasions all regarding the rattle behind the dash. My first visit back to then was on the third day after taking delivery of the car. The MDI wasn't working as well as the rattle. The audio system fault was explained as a faulty cable and that the unit (RCD310) only has one output option so I had to choose between the MDI output or the 3.5mm aux jack. They also explained the rattle as a hose having come loose from it's clip and had remounted it. (this thread has explained the issue so much better!!) So a second visit was booked in and as it turned out, the Aux power socket near the gear lever was not working either. Again, they fixed it and it hadn't rattled again until this morning. Again, the usual symptoms: rattle under power, while the engine was cool. It's just that this time it's less throaty and seems more like a turbo issue as it gets louder and louder until you reach 4000rpm.

The car itself is phenomenal, but this recurrence of the same issue over and over again is definitely impacting my overall enjoyment of the car. Does anyone have any suggestions as to what I should do? Can I take it to another VW dealer?

However, the rattle came back within a week so it was another trip to the dealer.

[jaedencook]

My Turn:

So, after 4074km's the rattle for me has finally reached the point where i can't ignore it. Its been there since I bought it but it was a really rare occasion so i ignored it.
It's booked into Norris VW tomorrow morning to be looked at, im certain i can replicate it too as it occurs almost evertime I accelerate.
I'm also going to bring up the stalling issue i have, it hadn't happened for at least 1500km's but this morning while sitting at a set of lights in neutral, foot nowhere near the clutch it stalled.

[laurai]

I too have now got the rattle. Took delivery just over a month ago and problem surfaced within 2 weeks.

Took it to the Chatswood Classic Cars service centre in Artarmon today along with a print out of this thread. Within 2 hours they have verified the problem, confirmed it's the "known issue" mentioned in previous posts and have ordered the new part. ETA is 1-2 weeks and I'll have to book it in again, but no biggie if they're doing a genuine fix. They even washed and vacuumed the car while I was on my way to collect it

[jaedencook]

Which part did they have to replace? I just got my rattles looked at today and they said it was just the AC pipes and moved them away from the chassis..

[Hail22]

I too have now got the rattle. Took delivery just over a month ago and problem surfaced within 2 weeks.

Took it to the Chatswood Classic Cars service centre in Artarmon today along with a print out of this thread. Within 2 hours they have verified the problem, confirmed it's the "known issue" mentioned in previous posts and have ordered the new part. ETA is 1-2 weeks and I'll have to book it in again, but no biggie if they're doing a genuine fix. They even washed and vacuumed the car while I was on my way to collect it

Are you talking about the know DSG Gear rattling when going over speed bumps and while it changes gears at low revs to which it makes a rattle sound while it finds the gear?

[Allegiance]

Are you talking about the know DSG Gear rattling when going over speed bumps and while it changes gears at low revs to which it makes a rattle sound while it finds the gear?

What problem is that?? I get that sometimes..

[Allegiance]

Which part did they have to replace? I just got my rattles looked at today and they said it was just the AC pipes and moved them away from the chassis..

They don't have to replace anything, they just move the AC pipe.

[dave_r]

Not the normal Polo problem - Polo 77TSI is 6 days old and 370 klm on the clock - went to go home at lunchtime to enjoy a work paid half day - flat tyre. End result it has 3 holes very close together - Bob Jane say cannot repair - too many holes close together - $240 and up to a 3 week (due to festive season holidays) wait for a new tyre they have to get from Melbourne. Not particularly happy at the moment.

The missus has got 2 punctures so far, the 2nd being in the sidewall and not repairable. This was about 3 weeks ago and beaurepairs claimed no stock of the 17" Conti's in the country. Has a temp 17" on there for now and will be replaced with a new one when they have stock. Covered by the tyre/rim insurance which I thought might have been a waste of time haha

She's mentioned something about the door seal on the drivers side having an issue but nfi what she's on about until I see it. Only thing I've noticed is the rear passenger door has a cracked seal around the window frame which I really need to book in to get fixed.