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Thread: New Polo problems - Register

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  1. #1
    Join Date
    Feb 2012
    Location
    Italy, Piemonte
    Posts
    204
    Users Country Flag
    Ah, of course, steam is normal...

  2. #2
    Join Date
    May 2008
    Location
    Australia
    Posts
    856
    Users Country Flag
    Steam! White steam! Thanks cool.
    [FONT=Franklin Gothic Medium]Matt
    2015 Skoda Octavia RS | Combi | DSG | Metallic Grey | Tech Pack, Every Option Except Leather |
    Prev: 2012 VW Polo GTI | 5dr | DSG | Reflex Silver | RCD510 |

  3. #3
    Join Date
    Jun 2010
    Location
    brisbane
    Posts
    76
    Users Country Flag
    for all you gti oil munchers due to the excessive oil usage and the replace pisston rings fix not working the new fix has now just been released as of yesterday the modified engine breather pipe 03c103474ad tpi 2025520/5 engine must be using over 500ml over 1000ks so you might still have to have oil consumpion tests also as part of the tpi is a software update for the engine ecu so all you boys that have chips might have to get reflashed by your tuners afterwards the pipe is an easy replacement and software update should only take no more than 2hours all up. parts may need to be ordered in so you could have a little wait.

  4. #4
    Join Date
    Mar 2011
    Location
    Mount Waverley, VIC
    Posts
    10
    Users Country Flag
    Hi Guys,

    After my last update I have still had ongoing issues with my Polo including:
    - Rattling from engine bay which has been present since day 1
    - Problems with DSG when coming out of P
    - Broken trim after attempted fix to rattle issue

    The car has now been with the dealer for 4 weeks. They have determined that the rattling is caused by the heater assembly (last time they replaced the heater box but it didn't fix it) and so are replacing the etnire heating assembly. They have also determined that there are bigger isues with the transmission and are completly replacing it (as fixing te clutches did not work), and they will replace the Trim which is broken.

    I have spoken to Consumer Affiars Victoria about the issues. Apparently they have recieved a fair few complaints about the Polo's and they have determined that they are not of Merchantable quality. They have been contacting VW Australia for the last 6 weeks in regards to this, and VW Australia is not responding. They have now advised me to go to VCAT for a resolution as their reposnse so far have been far from acceptable.

    I strongly ANYONE who has had problems with their Polo to contact Consumer affairs in their state (as does Consumer Affairs). Any large defect with this car is unacceptable, but VW clearly does not wish to resolve them. The more cases with Consumer Affairs, the more likely it is we will ALL get a satisfactory outcome to what is an unacceptable situation. As Consumer Affairs has said, VW Austrlia are even giving them the fob off, which is completely unacceptable.
    Last edited by msolok; 03-08-2012 at 03:14 PM.

  5. #5
    Join Date
    Aug 2012
    Location
    Melbourne
    Posts
    5
    Users Country Flag
    G'day,

    I picked up my new Polo 77TSI last Saturday and by Tuesday the alignment went off. It is pulling to the right.

    For the record, I didn't go over any potholes or any significant bumps, just your regular suburban Melbourne roads.

    Going back to the dealership this coming Tuesday. Wondering if they gona charge me.

  6. #6
    Join Date
    Feb 2012
    Location
    Victoria
    Posts
    942
    Users Country Flag
    Quote Originally Posted by Benkaiser View Post
    G'day,

    I picked up my new Polo 77TSI last Saturday and by Tuesday the alignment went off. It is pulling to the right.

    For the record, I didn't go over any potholes or any significant bumps, just your regular suburban Melbourne roads.

    Going back to the dealership this coming Tuesday. Wondering if they gona charge me.
    Have you checked the tyre pressures? If one tyre has significantly less pressure than the other it will pull and the Conti's on ours got holes in them all the time when we first got it. We've got some Falkens now. No problems yet.

  7. #7
    Join Date
    Jun 2011
    Location
    anstead qld
    Posts
    38
    Users Country Flag
    Quote Originally Posted by bushnut View Post
    for all you gti oil munchers due to the excessive oil usage and the replace pisston rings fix not working the new fix has now just been released as of yesterday the modified engine breather pipe 03c103474ad tpi 2025520/5 engine must be using over 500ml over 1000ks so you might still have to have oil consumpion tests also as part of the tpi is a software update for the engine ecu so all you boys that have chips might have to get reflashed by your tuners afterwards the pipe is an easy replacement and software update should only take no more than 2hours all up. parts may need to be ordered in so you could have a little wait.
    Got the call today bout this fix from our dealer, they ordered the parts today for our car, just have to find out if they are coming from sydney or germany.
    2011 Polo GTI black, audio, comfort pack, xenons, leather, alarm, sunroof, bluetooth. Picked up!!!!

  8. #8
    Join Date
    Jul 2012
    Location
    Sydney
    Posts
    16
    Users Country Flag
    This is the second day I've had my 77TSI, I'm just wondering if it is normal that after driving it around or so - is there meant to be a slight burning smell coming from the car? (it smells a bit of burning paper it seems) I think last night I had a similar smell coming through the AC after turning on the windshield de-fogger, and the AC went up full blast for a bit.

    Anyone else had this experience or know what it is and should I be worried? I am just hoping its a new car thing that goes away...

  9. #9
    Join Date
    Jan 2009
    Location
    blankedy
    Posts
    4,058
    Dodgy alignment from delivery seems to be far too common.

  10. #10
    Join Date
    May 2008
    Location
    Australia
    Posts
    856
    Users Country Flag
    Train tracks?
    [FONT=Franklin Gothic Medium]Matt
    2015 Skoda Octavia RS | Combi | DSG | Metallic Grey | Tech Pack, Every Option Except Leather |
    Prev: 2012 VW Polo GTI | 5dr | DSG | Reflex Silver | RCD510 |

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