New Polo problems - Register

[MJKooLio]

Well look at that, in the BOOT the right hand side has strutt thingo that holds the boot open, leaked and is broken.... Anything else?

Regarding the Intake Manifold, after errors coming up in the system; 6 of them. I have no idea what's wrong but it's not letting air into engine properly and car is under performing... Struggling for power...

[DannyYauPhoto]

... the newer oil change recall?

Hi Gav,

Do you know much about this 'oil change' problem?

I have a 2014 registered UK Polo 1.2 TDI, I bought the car end of February and picked the car up on March the 14th, this makes the car 1 month and 2 days old.

I got the 'Oil Change' warning about 2-3 days after owning it and got it looked at and this forced me to change the date of my 6 week check up to the 8th of March, 3 weeks after picking up the new car.

It's now been another week since it had that checkup and my brother pointed out today that it has the 'oil change' warning again.

I'm really quite pissed off that for a 1 month old brand new car with 11 miles on it when i picked it up is having a warning when i start the engine.

[nomadx38]

Hi Gav,

Do you know much about this 'oil change' problem?

I have a 2014 registered UK Polo 1.2 TDI, I bought the car end of February and picked the car up on March the 14th, this makes the car 1 month and 2 days old.

I got the 'Oil Change' warning about 2-3 days after owning it and got it looked at and this forced me to change the date of my 6 week check up to the 8th of March, 3 weeks after picking up the new car.

It's now been another week since it had that checkup and my brother pointed out today that it has the 'oil change' warning again.

I'm really quite pissed off that for a 1 month old brand new car with 11 miles on it when i picked it up is having a warning when i start the engine.

I'm sorry but I have to laugh at the 11 miles you have done in a month haha. I do about 70km (43mi) a day to work and back.

What do you mean it displays a "oil change" light. I have never seen one of these on a polo ever. There is a long life service Recomendation which goes by oil quality but it just says "service". Other than that there is a yellow oil light (which means low oil level) and a red oil light (which means low oil pressure).

Which one are you taking about? Do you have any more details? I don't think I have ever heard of oil problems with the TDI's.

Also the recall Gavs it talking about is the oil recall for the DSG gearboxes not the engine oil.

[dening]

My Intake Manifold is broken... Engine continues to go into safe mode and struggles in power to drive.. Have to wait 3 weeks to get it looks at! Unacceptable by me to wait weeks to get it properly looked at and fixed as all they've done is reset the computer for it to be normal until then and my engine light keeps going on.

Definitely take this to Volkswagen Australia directly (email volkswagen assist) They will likely put some hard word on for you. Waiting that long for such a big thing isn't right.

Sent from my GT-I9197 using Tapatalk

[ziggyboy]

I'm sorry but I have to laugh at the 11 miles you have done in a month haha. I do about 70km (43mi) a day to work and back.

He said "for a 1 month old brand new car with 11 miles on it when i picked it up".

It was 11 miles when he picked it up, not after a month.

[DannyYauPhoto]

I'm sorry but I have to laugh at the 11 miles you have done in a month haha. I do about 70km (43mi) a day to work and back.

What do you mean it displays a "oil change" light. I have never seen one of these on a polo ever. There is a long life service Recomendation which goes by oil quality but it just says "service". Other than that there is a yellow oil light (which means low oil level) and a red oil light (which means low oil pressure).

Which one are you taking about? Do you have any more details? I don't think I have ever heard of oil problems with the TDI's.

Also the recall Gavs it talking about is the oil recall for the DSG gearboxes not the engine oil.

I picked the car up with 11 delivery miles on it, the car is now sitting at 1600 (i too drive a shedload for work )

I ran outside and took this photo of the instrument panel when i turn the key to position 1 and activate electrics.




Once the car takes off this warning disappears but it is still quite nerving to me that a car of this newness has a warning, and especially as it's been already checked out by the VW garage at its 6 week.. sorry 3 week check up that they do on every new car.

[rabbitz]

Might be related to the service interval settings. Have a look at the service messages on the MFD and the duration may be set to 0. You can reset the display with instructions in the owner's manual.

The owner's manual in Oz shows the service interval reminder in km or days but there's no reference to the term oil change.

If in doubt, get the VW service to reset or check there's no software issue.

[DannyYauPhoto]

The car has been booked in for another service and they believe it is a sensor issue so that will probably be replaced, if not then i will be expecting a full flush and new oils in the car to try rid the problem.

[Frankie Fazer]

HI All ,

I wonder if anyone is experiencing the problem with the bluetooth kit in the Polo TSI Comfort pack it has the dash mourned touch screen.. I had it looked at by JH VW in Perth they said its a noted warranty issue and have several customers awaiting a response from VW to how they will fix it.. The unit is not responding, it will turn of and on randomly, you can't pair anything. I have contacted VW australia twice already since Feb 17th 2014 however no reply. Id like to make contact with anyone else having the issue maybe congaing in numbers might help speed up the process. For me driving a lot using the BT all the time its a main feature and in my buying reason plus if its not working it sits there off or flickering or searching looking like an aftermarket add-on distracting from what should be a perfectly new car experience.

[dening]

HI All ,

I wonder if anyone is experiencing the problem with the bluetooth kit in the Polo TSI Comfort pack it has the dash mourned touch screen.. I had it looked at by JH VW in Perth they said its a noted warranty issue and have several customers awaiting a response from VW to how they will fix it.. The unit is not responding, it will turn of and on randomly, you can't pair anything. I have contacted VW australia twice already since Feb 17th 2014 however no reply. Id like to make contact with anyone else having the issue maybe congaing in numbers might help speed up the process. For me driving a lot using the BT all the time its a main feature and in my buying reason plus if its not working it sits there off or flickering or searching looking like an aftermarket add-on distracting from what should be a perfectly new car experience.

VW know all about it but from what the service guys told me and it is very very common. But they don't really know what to do as it was a problem with Bury equipment supplied at tge factory.

Keep pestering VW assist though... mentioning the word ombudsman might not do any harm either.

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