New Polo problems - Register

**gavs** · 09-09-2013, 03:00 PM

Mention it but likely all they will do is apply a software update which so far hasn't shown any real benefit for those that get them...

**LunchboxVRS** · 09-09-2013, 04:03 PM

Seams my hatch gas struts are fading fast. They only lift the hatch in the last 1inch now. Have noticed them losing strength over the last 2weeks. It doesn't fall down (if its over half way open) But when it was new they would lift the hatch once it was open about 1/3 of the way.
Just past 17k and I really only open it a couple times a week. Once to put clean work clothes in Monday and again to take the dirty ones home Friday. also when I do my fortnightly grocerys. Its not like I open it everyday multiple times.

**Wolves1877** · 09-09-2013, 04:33 PM

Just out of interest, has anyone on the Forum had a MY13.5 GTI replaced because VW couldn't fix the actuator/dash rattle that occurs when accelerating under load?

**muli** · 09-09-2013, 07:05 PM

Originally Posted by Zakarados

For the first time (10,000km driven) I think I experienced a 'false neutral'.

Pulling out of my street in 'manual mode' to get as much power down as possible to get a small gap in traffic. Revs did not go too high, but still in first, the engine lost power while I was on 80% throttle. The power died for around 1 second, then went on FULL 80% power again. It was extremely uncomfortable and very scary.

Is this what is called a false neutral? or did I experience something different? Anyone else had this?

Edit: adding that the engine/transmission was still cold at the time.

Traction control cut in and kill power?

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**Eaglehawk** · 09-09-2013, 07:48 PM

Originally Posted by Wolves1877

Just out of interest, has anyone on the Forum had a MY13.5 GTI replaced because VW couldn't fix the actuator/dash rattle that occurs when accelerating under load?

Replace a whole car? Because of a rattle? Good luck with that!

(Yes, I do agree if they can't fix it, they should replace...but I've never seen anyone get a new car because of a defect/s)

**gavs** · 09-09-2013, 09:03 PM

Originally Posted by lunchboxGTI

Seams my hatch gas struts are fading fast. They only lift the hatch in the last 1inch now. Have noticed them losing strength over the last 2weeks. It doesn't fall down (if its over half way open) But when it was new they would lift the hatch once it was open about 1/3 of the way.
Just past 17k and I really only open it a couple times a week. Once to put clean work clothes in Monday and again to take the dirty ones home Friday. also when I do my fortnightly grocerys. Its not like I open it everyday multiple times.

Built by stabilus? I know for fact that stabilus have a 35,000 cycle warranty so that should be a warranty job.

**gavs** · 09-09-2013, 09:05 PM

Seat creaks on both front seats tonight and can others do me a favour and check your drivers side leg bolsters? I'm not a small guy but mine has collapsed and passats had massive issues with collapsed leg bolsters a few years back from crap foam...

**LunchboxVRS** · 09-09-2013, 09:11 PM

Originally Posted by gavs

Seat creaks on both front seats tonight and can others do me a favour and check your drivers side leg bolsters? I'm not a small guy but mine has collapsed and passats had massive issues with collapsed leg bolsters a few years back from crap foam...

Iv noticed both my seats a very wobbly now and it's not due to any lose bolts/screws that I can see. There very slack when braking firmly.

My bolsters haven't collapsed but they have a crease running across them on the outside top of each seat.

Attachment 5220

**Wolves1877** · 09-09-2013, 09:51 PM

Originally Posted by Eaglehawk

Replace a whole car? Because of a rattle? Good luck with that!

(Yes, I do agree if they can't fix it, they should replace...but I've never seen anyone get a new car because of a defect/s)

In that case I shall consider myself very luck indeed. Here is our sequence of events:

10th August: We picked up a brand new MY13.5 GTI and drove it away for the weekend. It made a rattling noise from day one.
12th August: We returned the car to the dealership and left it with them overnight.
13th August: Car was returned to us with original noise rectified but replaced by an even worse noise.
19th August: Returned car to dealership (earliest date I could get it back to them)
23rd August: Car returned to us as being fixed. I recorded a video of the noise still occurring on the way home from the dealership.
24th August: Returned car to dealership together with the video of the noise. Loan car provided whilst they investigated.
30th August: Car returned to us as being fixed. Made it home without any noise.
1st September: The noise was back so I recorded yet another video of the noise and sent it to the dealership saying this simply wasn't good enough and wanted it resolved ASAP.
2nd September: Received a call from the dealership offering to replace my car.

What more can I say? Very happy indeed.

**AndrewBurns** · 09-09-2013, 09:57 PM

Originally Posted by muli

Traction control cut in and kill power?

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Sounds like that to me. Quite a few times now I've accelerated hard and hit a bump in the road or something resulting in traction control going off and dropping all the boost like a rock. Gives you the power back after a second or so. A true false neutral won't fix itself without you stopping and going out of gear and back again.