New Polo - I've got one!

[Casper]

Picked up my Polo today! Very happy with it so far. It was built on the 1st of April so the delivery time was pretty good. I will take some pics tomorrow!

Congrats! Looking forward to seeing the pics - especially since it's exactly how mine will look!

[Allegiance]

Congrats! Looking forward to seeing the pics - especially since it's exactly how mine will look!

http://www.vwwatercooled.org.au/f128...tml#post520539

[darkfriend]

Went for a test-drive in Wangara WA of the 1.2 TSI Polo today with my girlfriend who's thinking of getting one. Nice. Handles quite well and had more power than I thought it would. Saw a new Golf R in the showroom and wanted it. Wow.

Didn't get to meet the legendary Dermot though.. we were served by another rather nice chap before we could ask...

Anyway, like the look of the Polo and the drive is pretty good for what you pay.

[Casper]

Got a message from the VW dealer today that my Polo which was supposedly being built mid-June and delivered early August is now being built late July and being delivered who-knows-when!?!?!

Needless to say, I am pissed!!

What should I do in this situation? Just grin and bear it? Or jump up and down and demand either something be done about it or a further discount etc? I'm not real good at kicking up a fuss over these sort of things LOL

[Allegiance]

Got a message from the VW dealer today that my Polo which was supposedly being built mid-June and delivered early August is now being built late July and being delivered who-knows-when!?!?!

Needless to say, I am pissed!!

What should I do in this situation? Just grin and bear it? Or jump up and down and demand either something be done about it or a further discount etc? I'm not real good at kicking up a fuss over these sort of things LOL

I would be kicking up a fuss. Is there anything that wasn't included in your deal that you now want? i.e. MDI etc.

[Casper]

I would be kicking up a fuss. Is there anything that wasn't included in your deal that you now want? i.e. MDI etc.

I originally wanted the comfort pack as well, but they told me it wasn't possible to get it along with the sports pack - just one or the other... Of course, I've since discovered that was crap too Do you think I might be able to get this included with my car for no extra cost? Has anyone had experience in this sort of thing?

[Jetta5]

I originally wanted the comfort pack as well, but they told me it wasn't possible to get it along with the sports pack - just one or the other... Of course, I've since discovered that was crap too Do you think I might be able to get this included with my car for no extra cost? Has anyone had experience in this sort of thing?

The sports pack and comfort package are factory fitted items and need to be ordered in advance if there doesn't happen to be such a car already in the production pipeline and unsold. If you were prepared to wait 3-4 months, you could order whatever factory options you wanted.

Due to the delay, you might be able to negotiate a dealer fitted accessory to be thrown in - such as bluetooth or the MDI connection. Anyway, what I would do is basically be honest and say "I'm quite disappointed about the delay as I really needed the car by mid August to [insert something here]." Wait for response from your salesperson. "Could you offer me anything to make up for the delay? I would be happy if you could offer me the [xyz] accessory to make up for the mistake."

Check your contract of sale - I think there may be a clause about how late the delivery can be before you can back out (if you wanted).

[Casper]

Yeah thanks I realise they're factory fitted options, but since there's still roughly 3 weeks before my car is now scheduled to be built, surely they could add the comfort pack to the order?

I checked my contract last night and it states I can cancel if it takes more than 60 days to deliver the vehicle, so that would be in about a weeks time.

I tried calling the dealer this morning on his mobile to get more information about the delay (he sent me a text yesterday and didn't respond to my reply text) and he rejected my call! I'm seriously considering just cancelling the order and going somewhere else...

[Jun]

Sorry Casper I really have nothing constructive to say.
What a prick!
You should definately not deal with this joker any more.

Is that 60 days, after the promised delivery time?

[Allegiance]

I would be cancelling!