Melbourne Service Advice

[anthony]

I bought my Jetta and my fiance's Polo from South Yarra and I returned to get the wastegate clip fitted on my Jetta. Experience was alright, wasn't spectacular or anything. There was some mix up with my fiance's Polo and I don't think they did enough to rectify it, felt like they were doing us a favour more than anything.

Ialso bought my Jetta from them,and each time I went back,they were full of attitude,and I felt like they were doing me a huge favour to get things right.
Will hopefully never deal with them again...

I'll probably avoid them for my next service and go to Camberwell instead.[/QUOTE]

[kaanage]

I found Camberwell to be good to deal with,AVOID South Yarra like the plague...

Camberwell VW have twice now used 502/505 spec 5w40 oil on our car rather than 504/507 even though I specifically asked the service rep about what oil would be used while dropping off the car the last time and being assured that 504/507 5w30 would be used

Also, they have twice now had my wife wait half an hour after the requested pick up time before the car was ready and she's now talking about Toyotas, Nissans, Hondas and Misubishis
see http://www.vwwatercooled.org.au/foru...i-56847-3.html

[Transporter]

Camberwell VW have twice now used 502/505 spec 5w40 oil on our car rather than 504/507 even though I specifically asked the service rep about what oil would be used while dropping off the car the last time and being assured that 504/507 5w30 would be used

Also, they have twice now had my wife wait half an hour after the requested pick up time before the car was ready and she's now talking about Toyotas, Nissans, Hondas and Misubishis
see http://www.vwwatercooled.org.au/foru...i-56847-3.html

Did you contact VW head office?
Maybe you should.

[kaanage]

OK, a retraction. Camberwell VWs service manager assured me today that the car did get 504/507 5w30 oil used in the most recent service but their system hasn't been updated to reflect this on their invoices.

The wife still isn't happy about the delays but that'll go into the servicing survey.

[GTI JOE]

Hi Guys,

Anyone used Werribee Volkswagen to service their cars? Any feedback or comment would be great as it's near work and obviously more convenient than Burwin.

[gavs]

Sorry mate, don't think anyone has really dealt with them...