ECU 'Software Update' as per TSB

[dude04]

hi all,

thanks for stopping by.

thanks to my new trusty ross tech cable i've diagnosed a problem on my 2012 polo 1.2tsi.

the following PDF service bulletin (TSB 2027485/7) describes the problem exactly
https://drive.google.com/file/d/0B63...DFxNfJq9y981-A


problem is.. the end of that service bulletin (after installing the spacer plate) wants me to do a 'software upgrade' on the ECU. i called VW and they are so half arsed, can't even give me a price or time that the software update will take, saying it's just going to be on a time basis, at $170 an hour. sigh.

is there anyone else that can do this software update for me?
or can somebody recommend a particular workshop or vw service manager in sydney who is good at being honest about this stuff?

thanks