DSG "False Neutral" Yesterday...

[prcurrie]

Told you before to go elsewhere Pete, I'd love to say I'm surprised but I'm not, not at all with that dealership.

Lol. Only went back as my 'you guys treated me like sh&t' got me a cheap service.

Now it's time for revenge!!!!!

[gavs]

Yeah, but remember what happened with Lynne....? Fingers crossed for you though mate.

You coming next weekend?

[ozgti]

Mine supposedly had the fix, then went back later as the shudder was so bad, the techie who came for a ride with me noticed it when I put it NATO drive after reversing out of the car park! New clutches installed and now, it does it slightly, but doesn't do it as often as before. I took mine to CCC.

[prcurrie]

Another day, another lie from a VW dealer!

Just reported my DSG shuddering to VAG to get a case setup. She told me not to believe everything I read on a forum - I quickly shut her down when I said there was a service bulletin on ErWIN for this - so no, I don't believe everything I read on the forums!

I now need to go and get a second opinion - any suggestions in Melbourne where I get the least amount of lies and BS?

[gavs]

PM Sent mate....

[Bassik]

I got this fixed when I last saw VW no questions asked took it for a drive the shudder was evident they order the parts and did the fix.

[GTI mk6]

Another day, another lie from a VW dealer!

Just reported my DSG shuddering to VAG to get a case setup. She told me not to believe everything I read on a forum - I quickly shut her down when I said there was a service bulletin on ErWIN for this - so no, I don't believe everything I read on the forums!

I now need to go and get a second opinion - any suggestions in Melbourne where I get the least amount of lies and BS?

May I suggest Burwin @ FTG. Personally have found them to be the most upfront I've dealt with so far, good luck mate!
Ha, loved the fact that you had the facts from ErWIN and not some `dont believe forums' source...nice work.
Sooo, are you in for the Polo cruise???

[Hawkeye]

May I suggest Burwin @ FTG. Personally have found them to be the most upfront I've dealt with so far, good luck mate!
Ha, loved the fact that you had the facts from ErWIN and not some `dont believe forums' source...nice work.
Sooo, are you in for the Polo cruise???

I would agree... I have dealt with a few of the VW dealers in the South/East and Burwin are by far the best and honest (if there is such a thing as an honest stealer!).

[prcurrie]

Just finished at Burwin. What a breath of fresh air. The guy was saying to me that he's had a lot of people come from Peninsula VW to Burwin because of the service levels.

So they have ordered a new clutch pack for me. My car seems to be different to the majority and its 1st gear that is slipping. He went for a drive with me and felt the shuddering. They then plugged it in and graphed the gear box. It turns out it was in the low end of not acceptable......which is crazy because another dealer supposedly ran that test last Friday and it was clear!!!!

He said that it could be the city driving that's caused it (still no excuse for a car with 11,000 kms) and the report shows that the gearbox has gotten up to 375 degrees at some point and it should average around 150 degrees. Wowzers!!

Gavs - saw your little rocket there getting it's service!!!

[gavs]

Good to hear they looked after you mate, I will pass it on as a thank you when I pick up my car