DQ 200 DSG info (Volkswagen recall Singapore)

**prcurrie** · 14-05-2013, 08:05 AM

Originally Posted by Hail22

66 TDI, 77TSI and GTI's DQ - 200's are installed in South Africa / Spain (GTI). What a joke when Gehling said "I don't know whether these cars gearboxes were sourced from Europe" these muppets need a cold hard class action up their sorry back sides.

The line I liked is that they do EVERYTHING for their customers to fix the issues. Pfffffffft

**JonP01** · 14-05-2013, 08:54 AM

Originally Posted by Hail22

66 TDI, 77TSI and GTI's DQ - 200's are installed in South Africa / Spain (GTI). What a joke when Gehling said "I don't know whether these cars gearboxes were sourced from Europe" these muppets need a cold hard class action up their sorry back sides.

Even if he did not know, it would be very easy to find out. Regardless of his true business ability, this guy is coming across as incompetent and lazy if nothing else. If I had an employee that worked in the same way this guy comes across, I'd sack him (though that is moot since I would not have employed him in the first place).

**gavs** · 14-05-2013, 02:40 PM

Originally Posted by prcurrie

The line I liked is that they do EVERYTHING for their customers to fix the issues. Pfffffffft

I'm a case in point that proves that is a lie!

**prcurrie** · 15-05-2013, 07:26 AM

So have been thinking about the comments made in the second article. Japan is blaming their hot weather.

I wonder if Ulrich Hackenberg could answer why my DSG got up to an operating temperature of 375 degrees when normal operating temperature is 150? It's not because of our hot climate is it????

**Ryan_R** · 15-05-2013, 10:18 AM

So basically the worst thing we can do to our gearbox is drive in stop/start traffic on a hot summer day. I've seen the intake temps jump beyond 60 even on just warm-ish days because there's no strong airflow - wonder if the DSG reacts similarly.

**jayc29u** · 15-05-2013, 10:51 AM

You would think when designing the gearbox you'd test the prototype for problems like this BEFORE you give it the go ahead and sell millions of them...

I really hope VWA get enough flack not just from the enthusiast market now, but the general public from the recent articles about overseas recalls to bring the recall to Australia. The gearbox's definitely need fixing and Ulrich is just twiddling his thumbs and giving us BS about it all.

**pologti18t** · 15-05-2013, 12:01 PM

Originally Posted by jayc29u

You would think when designing the gearbox you'd test the prototype for problems like this BEFORE you give it the go ahead and sell millions of them...

Hey, Honda had to recalled 1.5 million automatic cars with the 5 speed auto (it was a serious issue as well). Not everything is picked up in initial testing.

From appearances it seems that VAG (worldwide) is staggering this voluntary (not mandatory) recall across markets. Supply of replacement parts perhaps?

I wouldn't be surprised that once the Japan recall/refit is nearing its end that VW Aust owners of affected DSG7 cars will get a letter in the mail for you to take your cars in for an inspection and any subsequent remedial actions.

**ill0gitech** · 15-05-2013, 12:13 PM

+1 to this.
Whilst it's easy to throw stones now - there's only so much you can pick up in QA.
- What's the right amount of time to spend in stop-start traffic?
- What's the right amount of time to spend in hot-humid-stop-start traffic?
- What's the right amount of time to spend in hot-humid-stop-start traffic with medium pollution levels?
- What's the right amount of time to spend in hot-humid-stop-start traffic with high pollution levels?
- What of high-temps, low humidity?

It's easy to look at issues and say "they should have picked that up" another example would be Velosters with their shattering glass roofs, Apple with Antenna gate, Sony "waterproof phones" that weren't. Crown Vic exploding petrol tanks, loose floor mats that stop brakes, clutch issues that can mean a car can slip into neutral when in gear on hills, seatbelt buckles that snap,

We'll likely never know what testing VW did, or what tolerances they have in production, or what the true fail-rate of these gearboxes are.

We can just hope they get their act together for Australia.

**Diesel_vert** · 15-05-2013, 12:26 PM

VW probably knew, but probably decided to play the odds and fix defective units on a case-by-case basis, rather than issue a voluntary recall, which would cost them more money.

But the gamble hasn't paid off that well - so far, they've lost out in China, Singapore, Malaysia and Japan.

Though it's not as if the other European manufacturers aren't guilty of this. It's just the way they do business I'm afraid - nothing personal.

Generally speaking, I find the Japanese manufacturers are less stingy when it comes to warranty claims - though unlike the Europeans, it probably wouldn't send them broke, so they can afford to!