Support VWWC

Page 3 of 5 FirstFirst 12345 LastLast
Results 21 to 30 of 42

Thread: Dodgy Dealer?

  1. #21
    Join Date
    Aug 2010
    Location
    North West Sydney, NSW
    Posts
    138
    Users Country Flag

    I guess he's got a blackberry...

  2. #22
    Join Date
    Aug 2010
    Location
    AutoBahn
    Posts
    1,731
    Users Country Flag
    nah he has an Iphail 3gs xD

  3. #23
    Join Date
    Aug 2010
    Location
    Greenacre NSW
    Posts
    73
    Users Country Flag
    seeing all these mixed comments from everybody, very interesting to see. im a car salesman myself (although not for VW) and some of the negative stuff i try my hardest not to do. customer service is my number 1 priority. making sure the customer is happy, and the experience is not painful.

  4. #24
    Join Date
    Nov 2009
    Location
    Melbourne
    Posts
    1,684
    Got a call to say the car had arrived at the dealer today. So that is 1.5wks from when it arrived off the boat. ETA for pickup was Monday but I'm hoping Saturday is possible. They only need to clean it up and get the front windows tinted, so hopefully they don't have much other work on

  5. #25
    Join Date
    May 2008
    Location
    Mindarie, Perth (WA)
    Posts
    1,471
    Users Country Flag
    Well done Dave.....take photos on the day, mate

  6. #26
    Join Date
    Aug 2010
    Location
    AutoBahn
    Posts
    1,731
    Users Country Flag
    Hope to have similar good news to share *crosses fingers* Congrats Dave lots of happy snaps

  7. #27
    Join Date
    Nov 2009
    Location
    Melbourne
    Posts
    1,684
    Will do fella's!

  8. #28
    Join Date
    Dec 2009
    Location
    Oz
    Posts
    76
    Users Country Flag
    I had a very bad similar experience myself, at Denlo.
    Never again am i going there again.
    Worst experience ever.
    Last edited by rageR; 28-09-2010 at 06:51 PM.
    Formally known as mk6tsi

  9. #29
    Join Date
    Jul 2010
    Location
    Sydney
    Posts
    19
    Users Country Flag Thread Starter
    Hi all,

    My nightmare with the POLO and Barloworld Fivedock is over! I cancelled my order back in September after being told the car was delayed yet again. The interesting thing here is although I put my deposit down in May I didn't receive a factory order number until August so no chance I would have received the car until late November at the earliest, 7 months later!
    Whether this was an error on the dealers part remains to be seen however the customer service delivery was shocking. When asked why I am not getting any updates I was told by the sales manager there " What's the point in calling you when I have no update". Even the female there that took my deposit originally tried to warn me that cancelling my order would result in a 5% cancelltion fee charged on the total amount. In the end I finally got my depsoit back but I will never go there again..

    But it's not all bad news. I ended up purchasing an Black Golf 118TSI from Southern Classic Cars in wollongong which I picked up last week!!!!

    Manual
    Sports Packages - cloth
    Sunroof
    MDI + IPOD cable
    Carpet Mats
    RCD510 audio upgrade
    $36,200

    I ended up buying a set of 18inch Detroit "like" wheels from Tempe Tyres for a bargain as I had a contact that knew the guys there.

    The dealer kept the stock wheel/tyres and I received the following in return:
    # B Pillar Decorative Strip
    # Rear Boot Trim, carbon Look
    # Door Sill Protective Strip, 5 Door, Stainless Steel
    # Touch Screen Cleaning Cloth
    # Stainless Steel Pedal Set, Manual

    I'm loving my drive! It's an awesome little car

  10. #30
    Join Date
    Aug 2010
    Location
    North West Sydney, NSW
    Posts
    138
    Users Country Flag

    Great to hear you got something you liked.

    But, since we are on a Polo Forum Page, the Golf is not "THE small car", Polo is...

    And how much you paid for the wheels? I am thinking a set of copper colour Lenso from Tempe to spice up my pearly black.

Page 3 of 5 FirstFirst 12345 LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
| |