Hey Laurai, I'd be scared too! Had the same kind of delay. You can contact Volkswagen Australia direct if you are not confident you are getting a straight answer from the dealer. They are very helpful.
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Finally getting some answers, and yes, I did contact VW customer service directly. Car is now due pre-Christmas, but I'm not holding my breath. The soonest Barlo or any other dealer can get me a similar car (not white though) is mid December, so I figured it's worth waiting a bit longer for the car I want.
Thanks to everyone who posted replies and gave advice. It's always good to get opinions on people/dealers.