I decided to put this together as a general Q&A so that people don’t have to go through 19+ pages of the Whats with the removable bluetooth screen thingie? thread
Thanks to the guys posting in there, especially readerr0r and dening for pics
It's hopefully complete, but please let me know if I've missed anything.
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“What is this Bluetooth thingy in my MY12.5+ Polo?”
It’s called a Bluetooth Touch Adaptor and works as a sort of relay between your Bluetooth enabled device and the car.
The Attachment that is left on your car when you remove the Bluetooth Touch Adaptor is called a Bury System 9 dock,
These docks are:
- Powered– to recharge your phone
- Connected to the car’s GSM/Phone antenna -> this has come up a few times. Details from Bury's website & experience - however you will want to confirm if your phone will benefit from this if you use the Universal cradle.
- connected to the car's microphone (the touch adaptor uses it's own microphone when connected)
- Not connected to your stereo or MFD other than by bluetooth.
That's right, it does not replace the MDI – and any music played from your phone will be over Bluetooth. MDI still rules for quality,
It can have a phone specific dock attached on top of it. YAY!
It can also have a universal dock attached on top
“My dealer told me that fairies stopped my Bluetooth Touch Adaptor from being delivered, and I will have to wait until after the third Friday after the second blue moon before I will receive it.”
Firstly, if you are yet to receive your car, make sure the dealer documents this for you, and especially have it noted on the delivery report.
Secondly, if you are unhappy with the wait time provided by the dealer, you may want to follow this up with VW customer care directly.
“Hey, this Bluetooth display looks awesome”
Cool, glad you read this far. Feel free to look at other threads now. ☺
“This whole thing looks terrible, can I get my car delivered without it, or remove it from the car altogether.”
The short answer is no to both. The long answer is – if you can remove it, you will have a large, gaping hole in your dash.
“I don’t like the Bluetooth Touch Adaptor, but when I disconnect it, it tells me to reconnect the touch adaptor – what gives?”
To avoid this you need to do one of three things.
- Be a good owner and put it back. Also, don’t put things in your ears. That can cause problems too.
- Replace it with a genuine VW Dock (see below)
- Have your car recoded via VCDS.
“Recode my VCDS?”
Yes
“Can you give me more info on that re-coding the VCDS thing?”
Sure.
One option is to speak to your dealer. You may have a dealer who is helpful and can assist you with this.
Or you may need to find someone locally with a special cable (don’t go buying cheap cable from ebay kiddies) and can help you reprogram your car to ignore the fact the Bluetooth Touch Adaptor isn’t there.
Step 1 – find someone with a cable and VCDS. You may want to start here.
Step 2 – Pair your phone to the MFD. Don’t un-pair the Touch Adaptor. See “pairing a phone” below
Step 3 – Turn your phone off. The VCDS coding will reject if your car is paired at the time
Step 4 – Have someone with VCDS work their magic. See here for general details and here for specifics
Step 5 – Turn your phone back on. It should now pair straight to the MFD with no error messages, and you’re done!
“I re-coded the VCDS, can I still use the Touch Adaptor?”
As long as it's paired to the MFD, yes.
“Music I play on the MDI keeps cutting out when I connect on Bluetooth”
You will need a VCDS recode. See here for details
“I wish there was a dock I could plug my phone into”
There is! Both a Genuine VW one, and aftermarket ones. Your phone might be on the list here! Or maybe the universal one will work (here). Next stop, ebay or google search, or something!
“I want to replace the Bluetooth Touch Adaptor with a genuine VW handy Adaptor for my phone!”
Good news, from reports, there’s nothing you need to do. You should be able to take the Touch Adaptor off, and replace with your phone-specific VW Dock. And you’re done!
“I want to replace the Bluetooth Touch Adaptor with a non-VW dock for my phone! – what do I need to do?”
Step 1 – you need to find yourself a Bury System 9 cradle for your phone. Google and Ebay are great places to find these. There are phone specific cradles - eg: iphone 4/s/5
or universal ones with micro/mini usb:
Step 2 – find someone with a cable and VCDS. You may want to start in this thread (VAG-COM scanning, who can help
Step 3 – Pair your phone to the MFD. Don’t un-pair the Touch Adaptor. See “pairing a phone” below
Step 4 – Turn your phone off. The VCDS coding will reject if your car is paired at the time
Step 5 – Have someone with VCDS work their magic. See here for general details and here for specifics
Step 6 – Turn your phone back on. It should now pair straight to the MFD with no error messages.
Step 7 – Plug in to your cradle, and you’re done!
“My Phone reboots or displays odd behaviour when connecting to Bluetooth”
As far as I'm aware, there are no software updates for the car's Bluetooth. This sort of issue, however, is almost always localised to the actual phone being used, and these sorts of issues have existed with Bluetooth headsets since Nokia first had Bluetooh.
Try pairing directly tot he MFD (detailed above) instead of the adaptor.
If it's still an issue, speak to your phone manufacturer and ensure you have the latest software/firmware, try another phone, try googling your issue.
I'm not google, but in every case I've seen, its the phone, and the Bluetooth in the car works fine with a different phone.
“My Phone doesn’t have Bluetooth”
That’s a shame
“Pairing a phone” or “I want to pair a new/other phone to my car, how do I do this?”
You might be lucky and your car could just ask to pair a phone:
“If I was that lucky, I wouldn’t be asking”
Fair enough.
I haven’t removed the Touch Adaptor
Cool - follow your manual to set up additional phones, or read below.
I’ve removed the Touch Adaptor
You will need to go to Bluetooth from the phone menu
Then
New User
The MFD will then search for your phone
I don’t see Bluetooth Settings
This happens sometimes. You will need to reconnect an existing device to the car to access it. This is why having the touch adaptor nearby and still pair is handy.
Step 1 - Connect it to it’s dock.
Step 2 - You should now see
Bluetooth in the MDF
Step 3 - Pair your new phone
I don’t see it still, or I don’t have something already paired
You may need to see your dealer on this one
"Can I fit an iPhone in a case to the iPhone docks?"
Other than "sticker" cases, nope. it's too tight a fit.
"I still have more questions"
Please feel free to message me, or reply to the thread.
“Thank you for your help. Can I reward you with a drink or many?”
I never say no to beer, or Single Malts aged over 21 years.
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