2015 GTi DSG - Thunk/thump when shifting from 2nd to 3rd

[car_nut]

Relax mate, I am not sure why your dealer gave you a load a bull****? I just thought I would share my experience with the issue and the fix I got.

Hey not having a go at you SAmusic. My anger is directed at my dealer who has admitted to me today he did not initially even approach VW Australia about a software fix for the issue while the car was in the workshop for 2 days and instead blamed it on my Milltek exhaust system. Yes dealer has now contacted VW Australia and found out there is a likely software fix for this issue, I missed out and for various reasons I will not take the car back.

[DAL344]

Hey not having a go at you SAmusic. My anger is directed at my dealer who has admitted to me today he did not initially even approach VW Australia about a software fix for the issue while the car was in the workshop for 2 days and instead blamed it on my Milltek exhaust system. Yes dealer has now contacted VW Australia and found out there is a likely software fix for this issue, I missed out and for various reasons I will not take the car back.

Any chance you can find out what the TPI is on the 'fix' mate... SAmusic has gone quiet on me....

[car_nut]

Any chance you can find out what the TPI is on the 'fix' mate... SAmusic has gone quiet on me....

No sorry don't have it and doubt my dealer would give it given they are not exactly upfront and straight with anything. My advice is to push hard but be polite and don't accept that "there is no TPI or whatever under your VIN" and "there is no fault code", they need to contact VW Australia.

[DAL344]

[DubSteve]

So my GTI is now back at Denlo VW i Parramatta. It is there till it is fixed, will keep you guys updated with what happens and hopefully it helps out others.

[SPA50]

Any updates guys?

[DubSteve]

Any updates guys?

Yeah after sending it to VW to get looked at they reprogrammed the DSG with a new update. Had it back a month now and no issues since!

[SPA50]

That is awesome news thank you very much!!!

What did you tell them to have them update it? Or is there an update available for the 2015 model?

[DAL344]

Yeah after sending it to VW to get looked at they reprogrammed the DSG with a new update. Had it back a month now and no issues since!

Steve,

Any chance you can find out from the dealership what the TPI is on the 'fix' please mate?
Or would you mind PM'ing me your VIN?

The service department have told me they aren't aware of a 'fix' BUT will be able to replicate if they have either of the above...

I have heard of VW's being sent to 'tuners' for DSG tunes - outside of the dealer network - by the dealership to resolve DSG issues. Any fix such as this wouldn't have a TPI but I doubt this is a widespread practice.

I can't understand if VW have a fix they are being so coy... Surely if it's as simple as a DSG software update they'd be all over it?

[DubSteve]

That is awesome news thank you very much!!!

What did you tell them to have them update it? Or is there an update available for the 2015 model?

Mine is a MY15 model. I took them for a drive and showed them the error. Makes sure you do this and not just get them to look for it themselves cause they will not find it, and it will just delay you an extra day.