Hi Sharkie... can you do me a huge favour... can you please gather some of the information relating to your friends issues and post them on this thread I started ?
Just need the facts on kms, type of car, issue and fix (or not) not much more... would really appreciate it.
Polo 7 Speed DSG Mechatronic and/or Clutch Failures - Please... please share yours !
Owner and Operator of 2013 Polo GTI - Sunroof - Xenons - Reflex Silver
APR Stage 2 Tune - HP Carbon Airbox - Jetex Stainless Cat Back Exhaust - APR I/C
Plus a few other bits and pieces.
Greetings from Cape Town, South Africa!!!
Sadly have to add my name to this list - Ordered and collected a new PGTi and noticed an odd sounding noise on downshifting - was told this is quite normal.
I then put on about 800km on the car, booked it in, and got a call to say that the vehicle has experienced a mechatronics dsg failure and that the unit will need to be replaced.
I refuse to accept this - and they have ordered me a new vehicle now.
What is even more concerning however is the fact that they gave me another Polo GTi with 1750km on ... I drove it for about 500/600 km, and BOOM - same issue.
Took this car mentioned above to a DIFFERENT dealership today , and service manager confirmed - that THUDDING between 2&3 is NOT normal - and that this one has probably also failed or will fail soon.
In this thread I read somewhere that the issue goes away with higher engine temps - to a certain degree I will agree with this - but if you know how to, it can be reproduced on demand!
I am at the point now, where I have told VW SA that if this new, replacement unit they have ordered ALSO does it - I want the deal to be revoked entirely.
Waiting to hear more from you boys!
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