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Thread: warranty problems

  1. #1
    Join Date
    Oct 2007
    Location
    kogarah
    Posts
    69

    warranty problems

    Just like to know if u guys have had any warranty issues.
    Ive had plenty
    1. a/c system, back to dealer 6 times over 10 months
    2. air bag controller replaced
    3. carpets replaced
    4. power window problems
    5.things getting broken and or go missing during service

  2. #2
    Join Date
    May 2005
    Location
    Point Cook, Vic
    Posts
    5,191
    Users Country Flag
    maybe time to find a different dealer!

  3. #3
    Join Date
    Oct 2007
    Location
    kogarah
    Posts
    69
    Thread Starter
    The dealer is fine its just the service people dont have a clue.
    I told them what the problem was and they didnt listen

  4. #4
    Join Date
    Oct 2007
    Location
    Lewisham, Sydney
    Posts
    13
    Quote Originally Posted by dammfool View Post
    Just like to know if u guys have had any warranty issues.
    Ive had plenty
    1. a/c system, back to dealer 6 times over 10 months
    2. air bag controller replaced
    3. carpets replaced
    4. power window problems
    5.things getting broken and or go missing during service
    i haven't had any warrenty claim problems yet,

    i believe my heater has stopped working although ive been too busy to take it back and im not using the heater atm anyway so its not a big issue.

    il see how they handle it when i take it back
    '07 Polo TDI,
    Diesel Power Tuner

  5. #5
    Join Date
    May 2005
    Location
    Point Cook, Vic
    Posts
    5,191
    Users Country Flag
    Quote Originally Posted by dammfool View Post
    The dealer is fine its just the service people dont have a clue.
    I told them what the problem was and they didnt listen
    if the service people at that dealer dont listen then it doesnt sound like the dealer is fine. Not havin a go. Just saying what I would, and have done with my GTI.

  6. #6
    Join Date
    Nov 2006
    Location
    Sydney
    Posts
    867
    I have had both O2 Sensors replaced because the engine warning light came on. Also a leaky Radiator replaced.

    Best to search through this thread for who has had what problems.

    aus liebe zum automobil

  7. #7
    Join Date
    Jul 2007
    Location
    Melbourne
    Posts
    102
    I agree with Tim. I had two or three nasty experiences with a dealer services dept where i had:

    1. a 'genuine accessory' tow bar was fitted and the car was returned to me with a large gouge in the bumper, which was not even re fixed to the car propery, 2cm out of position

    2. asked for a globe in the dashboard to be replaced. Car was retuned to me with the dash not refitted properly, ie airvent louvres were not in position, and falling out.

    Needless to say, i changed to a different workshop.

  8. #8
    Join Date
    Sep 2007
    Location
    Canberra
    Posts
    25
    I've had to take mine in to fix the drivers side electric window 6 times now.

    It's broken again, so I've contacted VW customer assistance to deal with it.

  9. #9
    Join Date
    Mar 2007
    Location
    Brisbane
    Posts
    2,864
    Only thing I've had go wroung is the passenger-side wing mirror fell out of the mount. Luckily I was there to catch it. Fixed & fine (by the stealer).

    Dave

  10. #10
    Join Date
    Jul 2007
    Location
    Auckland, NZ
    Posts
    595

    Quote Originally Posted by MrNamjama View Post
    I've had to take mine in to fix the drivers side electric window 6 times now.

    It's broken again, so I've contacted VW customer assistance to deal with it.
    What sort of problem was it?

    My driver's side is making noise coming down.. moves fine, and makes grating noise... sounds like something is stuck.

    However, this doesn't happen all the time and it's intermittent. At the moment, it sounds normal.... wonder if something is starting to go?

    Or is there something loose...

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