VW: it aint just a car, its a way of life
There are few things more satisfying in life than finding a solution to a problem and implementing it
My Blog: tinkererstales.blogspot.com.au
Hi,
First, bummer about the accident and the insurance run around, hope it gets sorted easily.
I thought the cops had to be notified if the damage was over a certain amount. Maybe that's old fashioned thinking.
A few years ago my mum had a slight parking mishap where she scraped the corner of her very beat up 180B against a 4WD. She didn't think there was damage to the other car so she didn't leave a note. But someone witnessed it and took down her rego and reported it to the police or 4WD owner. It wasn't long before my mum had a visit from the police - nothing serious, just to exchange details etc for insurance (apparently the 4WD claimed there was some damage).
And all this over a very minor carpark scrape, so I'd like to think they'd be of some assistance in your case. Maybe try again in person or a different station??
All the best with it.
'76 Mk1 Golf - Gone!
'05 Mk5 2.0 FSI Sportline
And that's where you ask for their full name and badge number and then write formal letters of complaint to their superior, your local state politician and the local news rag. Don't take that kind of crap from those ****s. You pay their ****ing wages and their whole reason for being is to be a public service.
That's disgraceful.
Cheers,
Trent
2010 Renault Clio RenaultSPORT 200 Cup 20th Anniversary Edition - #19 of 30 - The French Connection...
2004 Volkswagen Golf R32 MkIV - #044 of 200 - Gone But Not Forgotten...
"Racing is life; Anything that happens before or after is just waiting." - Steve McQueen -=-=- "Si Vis Pacem, Para Bellum" - Unknown
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Email: chris@tprengineering.com
VW: it aint just a car, its a way of life
There are few things more satisfying in life than finding a solution to a problem and implementing it
My Blog: tinkererstales.blogspot.com.au
2010 Renault Clio RenaultSPORT 200 Cup 20th Anniversary Edition - #19 of 30 - The French Connection...
2004 Volkswagen Golf R32 MkIV - #044 of 200 - Gone But Not Forgotten...
"Racing is life; Anything that happens before or after is just waiting." - Steve McQueen -=-=- "Si Vis Pacem, Para Bellum" - Unknown
Don't ring the cops... acually go into the local station and wait until they make the call..
For the record, anything over $2,500 damage requires a Police Report to be filed!!
Don't take any $hit off your insurance company either, they love taking the money but hate to pay it back out again!!
My daughter got a bunch of crap from the insurance company when a neighbour backed into her car.
The "Customer Service" person she got on the phone told her she would lose her NCB and have to pay her excess.
She rang me in tears and relayed what the insurer had said - I calmed her down and told her to ring the insurer again. She did, and got a different person who said - no worries, you know the details of the offender, just bring your car down when it suits and we'll fix it. You are not going to lose your NCB and you don't have to pay a cent.
So, two suggestions from me -
1. If possible, get another clerk in the insurance company and see if anything changes, also you can always ask to speak to the person's manager. I always do this when I encounter a numnut junior trying to give me the run-around, and it always works, but it always requires persistence along the lines of " with all respect, you are not helping me, I insist on speaking to your manager."
2. If you fail to get anywhere, just hire a Private Investigator. I'm sure that obtaining an address for a license number and a name would be a walk in the park, and would cost you far less than paying the excess and losing your NCB
2008 Blue Graphite GTI DSG with Latte leather. SOLD 4/9/2024
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