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Thread: A question of warranty

  1. #1
    Join Date
    Mar 2007
    Location
    Brisbane
    Posts
    2,864

    A question of warranty

    As an owner of a relatively new Pog (Feb '06), I wonder about the implications of taking your car back to the VW agency for service with such obviously visible performance enhancing items such as sway bars, coilover suspension, etc. Like just about all on this forum, I too want the best performance out of my Pog and, with the available settings for chipping, we can hide such things from the dealer.

    But when it comes to obvious items ... what happens to your warranty?

    Anyone have experiences they can relate?

    Cheers,
    Dave

  2. #2
    Join Date
    Sep 2006
    Location
    Brisvegas
    Posts
    1,508
    From GIAC website
    6. Will my dealer void my warranty?

    It could happen. GIAC has developed and will continue to develop its products to be compatible with factory and other scan tools. GIAC does not condone or recommend any attempt to mislead factory automotive service providers for the purposes of complying with factory warranty agreements. In addition, GIAC makes no guarantees on it products’ compliance with such warranty agreements.
    From APR website
    All APR chip upgrades use encryption, which serve several purposes. First, it keeps prying eyes out of our software and prevents lesser companies from copying the chip and degrading the product. Secondly, the encryption prevents the dealer from flash programming the ECU. Also, all APR software is undetectable to a dealers VAG diagnostic tool.
    From what i have heard its not totally undetectable. The dealer will find it if he really wants to. The other thing i have read is that the dealer can only void the warranty if its proven that the performance upgrade is directly responsible. Oettinger on the other hand offer some sort of warranty themsleves (check there website for details.) Personally im considering talking to my workshop manager before i do anyhing with a what if questionaire. There are also guys that have gotten VW to get there chip for them
    For Sale 2006 VW Polo GTI
    Have a Look
    CUSTOM CODE
    Phase 2

  3. #3
    Join Date
    Jul 2005
    Location
    Newcastle, NSW
    Posts
    4,304
    Users Country Flag
    Never fear.

    It is only a failure due to a replaced/uprated component that they can contest. So if you have a swaybar and break a shock strut mount, they could argue it was because of the extra stiffness.

    If you lose an indicator and you have suspension mods, well that is hardly going to prevent them doing a warranty...

    All good IMHO.

  4. #4
    Join Date
    Nov 2006
    Location
    Sydney
    Posts
    867
    Yup as said, unless the service guys find something wrong with parts caused by a chip they wont bother to do anything.

    As for Sway bars, coilovers or brakes again I can't see that these upgraded parts will cause any trouble. But as shaneth says, best check with your local service manager.

    aus liebe zum automobil

  5. #5
    Join Date
    Mar 2007
    Location
    Brisbane
    Posts
    2,864
    Thread Starter

    Thanks for the input ...

    Thanks, guys. I'll talk to the fella at Austral.

    Dave

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