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Thread: Polo GTI Recall

  1. #41
    Join Date
    Jun 2007
    Location
    Melbourne
    Posts
    697

    Quote Originally Posted by NickZ View Post
    ...since the recall I have to say the 1st to 2nd change has become a lot quieter, 'smoother'. ....It did not happen straight away as I guess the oil needed to properly coat the synchros and gears.

    Saying that, I will get my box inspected a few months before warranty is up and if there is excessive wear and tear around synchros etc I will follow that up with VW.
    I had the oil changed recently too (35A7 recall) and so far so good, no more 1st to 2nd crunch.

    However, getting a diagnostic to determine if there's existing damage to the synchros (resulting from VW's inadequate gearbox oil) is another (complicated) mattter. The only way your VW dealer/service dept can run a diagnostic, ie open gearbox and check, is with VWA's permission. If your car is modified, then VWA will refuse the diagnostic, as they did in my case. This is something Polo GTI owners need to be aware of.
    Last edited by GT3; 09-06-2008 at 08:50 AM.

  2. #42
    Join Date
    May 2007
    Location
    West Ryde, NSW
    Posts
    389
    Fair point GT3. I guess my concern is that with the gearbox problems that are obvious with this car, do we have a leg to stand on if the gearbox goes a year or two out of warranty period? I guess for us to have any chance we need to prove that most of the damage occurred before the recall, which I guess is almost impossible to prove.

    Am I allowed to get an independent check without voiding my warranty? As long as I can do it for my own piece of mind then I would still get it, even if I have to pay for it. I haven't chipped my car (yet) so I still have a warranty .
    NickZ
    Former ride: MY07 Black Polo GTI
    Current: MY09 Blue Passat R36 Wagon

  3. #43
    Join Date
    Jun 2007
    Location
    Melbourne
    Posts
    697

    Quote Originally Posted by NickZ View Post
    ..my concern is that with the gearbox problems that are obvious with this car, do we have a leg to stand on if the gearbox goes a year or two out of warranty period? I guess for us to have any chance we need to prove that most of the damage occurred before the recall, which I guess is almost impossible to prove.
    This is why it's a controversial issue.

    First you would need to verify that your car falls within the recall range, and your car was used/driven using the pre-recall gearbox oil. If your car is out of warranty, then your chances are further reduced, but repairs/replacements are possible on a case-by-case basis.

    For instance, my gearbox collapsed in my mk4 Golf, and it was 3 mths out of warranty, but still had low klms, was looked after and maintained to VW specs. Rather than accept the "bad luck" remark I received from the service rep, I took the matter up with the dealer principal. I argued that, even though my warranty had expired, a gearbox collapsing after only 40k was totally unacceptable. He agreed and pursued the matter with VWA. VWA eventually agreed to cover the cost of a new gearbox and the dealership covered all labour costs.

    So it depends on the individual and their willingness to pursue the matter. If, for example, you know you've treated your Polo GTI well, never abused it, ..then you may not readily accept that your synchros are worn simply bc your car is chipped. If, on the other hand, you thrashed your GTI like you hated it, then you may decide it's not worth pursuing - your conscience will dictate the appropriate course of action.

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