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Thread: Pissed Off.

  1. #21
    Join Date
    Oct 2008
    Location
    Sydney
    Posts
    186
    Users Country Flag

    dont worry to much jessica minor things probably will get fix on monday if i tell you this story about holden astra locking in the gear on the way home from dealer and dealer refusing to replace the car saying nothing major wrong with the car and keeping the brand new car for 4 weeks for repairs that will pissed anyone off so your stuff are minor but anoying nothing major and i am sure you will enjoy it after this again minor things get fixed.no worry,best wishes mick

  2. #22
    Join Date
    Aug 2007
    Location
    Dont poke and hope, scan, smoke and scope
    Posts
    4,423
    Users Country Flag
    Ive worked in many top of the market dealerships and to be honest Porsche was the only one when we did a pdi (pre delivery inspection) a full steering geometry check was part of it and found each one reqd adjustment, and again it took skill and common sense to know that we have off camber to the left roads and this reqs an adjustment to compensate. I might hit a nerve there but Skill was the operative word
    I know it doesnt make you feel better but i would be straight back as its not acceptable, all of this including whatr is ticked in your delivery sheet should have been checked. Ive seen (auto trans ticked when its manual) so check that sheet.
    Jmac
    Alba European
    Service, Diagnostics and repairs. Mobile Diag available on request
    Audi/VW/Porsche Factory trained tech 25+ yrs exp
    For people who value experience call 0423965341

  3. #23
    Join Date
    May 2008
    Location
    melbourne
    Posts
    2,080
    jess, i would not be worried if i were you. The wheel alignment is nothing- i screwed mine in only three months simply because snow chains threw everything out of whack, and i had to get a new alignment done when i got new wheels. Its pretty similar to your seating position- it might need to be fixed, but its not a big deal to fix at all and it isnt indicative of the quality of the car.

    As for esp- could it be a light or switch that is not working? Have you pushed your car hard enough to tell the difference? The esp is not an issue either- as joe offered, many, many of these things can be fixed by a computer in no time, so even if it seems abit complicated, it really is nothing to stress about.

    Jess, it sounds like the dealer didnt do his job before delivery, but lets just say this- these issues wouldnt
    Phase many of us- they can be fixed really easily, and they dont have any bearing on the true quality of the car.

    Jess, you didnt purchase a lemon. You have the potential to go half a million clicks in that car. Dont be upset- its just a few things that need sorting, and them you will be right as rain.

    Jesus- do you know that our little diesel motors brent actually run in until 100,000kms? And think of this- when you close your car door, its a deep resounding thud, not some tinny little pop.

    VW make a great car, and your problems will be fixed in no time.

  4. #24
    Join Date
    Sep 2008
    Location
    Melbourne
    Posts
    1,009
    Users Country Flag
    Despite what I said earlier, the moment you find the right VW dealer that is helpful, firendly and does the right thing, you'll forget about the troubles you've had and will enjoy the car. So I wish you all the best and happy motoring

  5. #25
    Join Date
    Apr 2009
    Location
    Sydney
    Posts
    91
    Thread Starter
    Thanks everyone.

    Yeah ive calmed down now..

    I did build a good rapport with them.. and they have been very helpful through the process of buying my car.. But im just disgruntled because first brand new car and already something... My merc was fine for a few months before i had to do anything!

    But thank you very much you've all been so helpful.

    Situation aside.. I do love her.. She goes!

  6. #26
    Join Date
    Dec 2007
    Location
    Girraween
    Posts
    505
    Users Country Flag
    Quote Originally Posted by Jessica View Post
    Thanks everyone.

    Yeah ive calmed down now..

    I did build a good rapport with them.. and they have been very helpful through the process of buying my car.. But im just disgruntled because first brand new car and already something... My merc was fine for a few months before i had to do anything!

    But thank you very much you've all been so helpful.

    Situation aside.. I do love her.. She goes!
    How frustrating!!!
    Glad your feeling a bit better and i hope everything works out

    Now please tell us what colour you chose!!! pics would be great

  7. #27
    Join Date
    May 2007
    Location
    West Ryde, NSW
    Posts
    389
    Quote Originally Posted by Jessica View Post
    i went to Denlo Volkswagen at Parramatta!
    If it was their service department that did the pre-delivery on the car, I would not be surprised they screwed it up (from personal experience).

    The important thing is to stay calm, take it back in first thing tomorrow and make it very clear you are not happy. Make sure they give you a good loan car as well in the meantime.
    NickZ
    Former ride: MY07 Black Polo GTI
    Current: MY09 Blue Passat R36 Wagon

  8. #28
    Join Date
    Jan 2007
    Location
    South Australia
    Posts
    4,375
    Users Country Flag
    Hi Jessica Welcome to the forums

    On the ESP how do you know its not on ? is a light meant to come on the dash or something ?

    Good Luck.
    - Ben

    1961 Karmann Ghia Coupé - 1993 Golf Cabriolet - 2006 Golf Comfortline 1.9L TDI
    2008 Jetta 2.0L FSI

  9. #29
    Join Date
    Aug 2008
    Location
    Brisbane
    Posts
    97
    Take it easy mang ,you gonna give yourself a heart attack FU$#

    you gotta chill mang RELAX


    Luke

  10. #30
    Join Date
    May 2007
    Location
    Burleigh Heads, Qld
    Posts
    561

    Jessica - are your tyres Continentals? They seem to have a real problem with pulling to the left (mine did until I put Sport Maxs on and the problem virtually dissapeared). I know other members have had the same problem.

    Dunno about the ESP - could be faulty button.


    Don't think the car is a lemon because of two very minor issues - one of which is either a tyre problem (not the car) or an allignment problem.

    I can understand your annoyance however.

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