My Coilovers Arrived! - Damaged

**noone** · 09-10-2009, 01:03 PM

Well, I've been waiting a few weeks for my Coilovers (AP Suspension) and now they're here.

One of the shocks has the strut (don't know what its really called) bent.

Pretty frustrated as you can imagine...

I have a metal worker who can likely bend it stright, but the question is, should I try this as its possible its been damaged further than what i can see.

Feed back please (and sympathy)...

**Tim** · 09-10-2009, 01:08 PM

first thing to do would be to contact the supplier/freight company. Hopefully you can claim on some sort of insurance somewhere along the line

**gareth_oau** · 09-10-2009, 01:10 PM

don't take my word for it, but straightening something thats been bent is possibly likely to weaken it?

**bfeboi** · 09-10-2009, 01:16 PM

Bad Luck buddy

i was looking forward to see what your car was like once they were fitted

**Cam** · 09-10-2009, 01:19 PM

We had a package delivered this week that was bent also.
It had been placed underneath something heavy and it buckled the metal. Very frustrating.

I'd contact the supplier/seller and see what they say. If you had postage insurance (surely with something as expensive as those you would have?) hopefully you'll be able to claim.

**Blitzen** · 09-10-2009, 01:26 PM

If you havn't already, ring up the company who you bought them off and tell them what has happened? Did you get freight insurance? If so, you will more than likely be entitled to a claim. I would not be getting the strut straightened. This may lead to a shorter componant life, and if it fails, it could end badly, and you will possibly void your componant warranty.
Good luck mate, but I would be onto the supplier and shipping company about this. Also, did you get a shipping tracking number for the item??

**seangti** · 09-10-2009, 01:37 PM

As has been said, be very weary of the internal damage. The internals are designed to handle vertical force, not horizontal (or to that effect to have caused that damage) so could very likely have damaged the internal seals.

Disappointing to see that. No reflection on the component, though is souring of the experience.

**Steve88** · 09-10-2009, 01:40 PM

you may have to get a new shaft made up, very hard to bend back straight. i used to recondition hydraulic rams and if the shafts were even a little bit damage used to make new ones up.

**noone** · 09-10-2009, 01:43 PM

I've emailed the UK distributor, hoping for good news...

I'm thinking that if it can be straightened, it should be fine, but it would have taken quite a bit of force to bend it out of shape in the 1st place.

I'm going to have to slow down and take my time with this, was hoping to have it all slammed next week, but I think I'm best of waiting and doing this properly...

If I wasn't so exhausted from stress at work, I'd be punching holes in the walls at the frustration...