Gearbox - Replaced or Repaired?

[PeterHBne]

For those who have had gearbox woes I'd like to get some idea of how your dealer has gone about fixing it. Has it been replaced or just repaired?

PROBLEM: Gearbox oil recall
WHEN: 32,000KMS

PROBLEM: Casing on 1st gear failed - groaning noise got progressively worse
WHEN: 25 - 33,000kms
CURE: 3 days in service dept - gearbox stripped and replaced 1st gear only

PROBLEM: Gear selector now jams in reverse and feels awful to use
WHEN: 34,000kms
CURE: Currently in for 3 days being stripped again - I'm pushing for a new gearbox but getting fobbed off

[pologti18t]

You report the issue and they fix it as they see fit.

[PeterHBne]

QUOTE=pologti18t;238008]You report the issue and they fix it as they see fit.[/QUOTE]

Maybe - but some see fit to replace the whole unit, some deny Polo's have gearbox problems and some repair it over and over.

So I'm looking a succinct summary of what gearbox probs members have had and whats been done about it.

[DaveMack]

QUOTE=pologti18t;238008]You report the issue and they fix it as they see fit.

Maybe - but some see fit to replace the whole unit, some deny Polo's have gearbox problems and some repair it over and over.

So I'm looking a succinct summary of what gearbox probs members have had and whats been done about it.

Let me guess who the dealer is ... um ... Austral at Newstead.

Dave

[Timbo]

Unless you can sit in the workshop and watch them (which most dealers never allow), how will you ever know what was done?

[PeterHBne]

No - Highway VW.

Service Manager believes he has only ever heard of one other Polo GTI with gearbox problems (Shaneth) even after talking with other Service Managers.

[VWFREAK]

In the end it all comes down to your budget at the time. Always a hard decission, especially with 2nd hand unkown box's.

Good luck.

[Bubu]

In the end it all comes down to your budget at the time. Always a hard decission, especially with 2nd hand unkown box's.

Good luck.

I think everyone is talking about getting the box done under warranty.

[Mischa]

they'll fix the box; why should they replace it on your whim? dont want to be blunt but... you're not the centre of the service dept

[Jmac]

I roadtested this vehicle in the 1st instance and if i was still at VW it would have a new Box for sure. Changed days man
Thats how we did it back in the day ( Good days) like i say now times have really changed