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Thread: Gear box checkup

  1. #1
    Join Date
    Apr 2008
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    Melbourne
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    Gear box checkup

    Last service I asked the dealer to check on the whine i hear while cruising in 4th grear (also can be heard in 3rd) and about the whine i hear in neutral (which goes away when the clutch is depressed). Anyway he told me it will take a day to get that done so i booked it in for another day (today). After the check they told me that there is definitely something out of the norm there and that they got the OK from VW Australia to take the gear box apart under warranty. The problem im having is that if i let them do it the car will be there for at least a few days (thats if they have the parts) and that they can't give me a replacement car for more than 2 days which to me is the ultimate in BFS. Any advice on what I should do about that issue. Any advice from people who have had gearbox issues with their Polo GTI on how to deal with VW Aus regarding that issue?
    Misc info:
    Car is stock March 2008 built and wasn't part of the gearbox oil recall and has 18,000km on the clock.

  2. #2
    Join Date
    Aug 2007
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    Dont poke and hope, scan, smoke and scope
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    Redline Mtl will get rid of that whine if you dont get a result from Dub mate
    Cheers
    Jmac
    Alba European
    Service, Diagnostics and repairs. Mobile Diag available on request
    Audi/VW/Porsche Factory trained tech 25+ yrs exp
    For people who value experience call 0423965341

  3. #3
    Join Date
    Mar 2007
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    Quote Originally Posted by Jmac View Post
    Redline Mtl will get rid of that whine if you dont get a result from Dub mate
    Cheers
    Jmac
    Is it a tricky job to change it Jmac? My car has 60k on it now and the gearbox is getting a bit whiney.

  4. #4
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    Not that bad , main thing is you will need a 17mm hex socket and if you want to do a diy ill happily post you a how to mate
    Jmac
    Alba European
    Service, Diagnostics and repairs. Mobile Diag available on request
    Audi/VW/Porsche Factory trained tech 25+ yrs exp
    For people who value experience call 0423965341

  5. #5
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    Mar 2007
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    Gold Coast
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    Quote Originally Posted by Jmac View Post
    Not that bad , main thing is you will need a 17mm hex socket and if you want to do a diy ill happily post you a how to mate
    Jmac
    Hmmm, cost me 20 bucks last time I bought one of those! Might just take it to the mechanic. Thanks tho mate.

  6. #6
    Join Date
    Apr 2007
    Location
    Adelaide hills, SA
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    Quote Originally Posted by Y2008 View Post
    Last service I asked the dealer to check on the whine i hear while cruising in 4th grear (also can be heard in 3rd) and about the whine i hear in neutral (which goes away when the clutch is depressed). Anyway he told me it will take a day to get that done so i booked it in for another day (today). After the check they told me that there is definitely something out of the norm there and that they got the OK from VW Australia to take the gear box apart under warranty. The problem im having is that if i let them do it the car will be there for at least a few days (thats if they have the parts) and that they can't give me a replacement car for more than 2 days which to me is the ultimate in BFS. Any advice on what I should do about that issue. Any advice from people who have had gearbox issues with their Polo GTI on how to deal with VW Aus regarding that issue?
    Misc info:
    Car is stock March 2008 built and wasn't part of the gearbox oil recall and has 18,000km on the clock.
    Get it fixed while it is still under the warranty - sooner, better. Unless you're going to trade it in before the warranty runs out.

  7. #7
    Quote Originally Posted by Jmac View Post
    Not that bad , main thing is you will need a 17mm hex socket and if you want to do a diy ill happily post you a how to mate
    Jmac
    Hey there mate,

    I was contemplating changing my gearbox oil on my polo TDI to redline MTL, do you think that this would be suitable? Also would you be able to give us a how to? That would be awesome.

    Cheers,

    Jason

  8. #8
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    Absolutley mate, send me your email address
    Cheers
    Jmac
    Alba European
    Service, Diagnostics and repairs. Mobile Diag available on request
    Audi/VW/Porsche Factory trained tech 25+ yrs exp
    For people who value experience call 0423965341

  9. #9
    Join Date
    Apr 2008
    Location
    Melbourne
    Posts
    223
    Thread Starter
    I wanna get it fixed asap but the problem is I can't really afford to rend a car for a week or two because of VWs **** ups. The car is basically new and its had that issue since day one. And ive mentioned it to them more than once and only this time they react. I see no reason why i have to incur the expense of renting a car at my own cost because VW have sold me a faulty new car.

  10. #10
    Join Date
    May 2007
    Location
    West Ryde, NSW
    Posts
    389

    Quote Originally Posted by Y2008 View Post
    I wanna get it fixed asap but the problem is I can't really afford to rend a car for a week or two because of VWs **** ups. The car is basically new and its had that issue since day one. And ive mentioned it to them more than once and only this time they react. I see no reason why i have to incur the expense of renting a car at my own cost because VW have sold me a faulty new car.
    I think that is crap too - I find that getting a car really depends on the dealer - some are pretty flexible in terms of giving you a car and some are VERY tight. Perhaps find a different dealer who is willing to give you a car? Also, I think if you have been back to VW for servicing, or are well known to buy a new car every 3 years off them, then they are more likely to look after you with a car, where as if you just go back for warranty they are less likely to look after you.
    NickZ
    Former ride: MY07 Black Polo GTI
    Current: MY09 Blue Passat R36 Wagon

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