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Thread: first problem encountered, bigger problem yet to come!!!

  1. #21
    Join Date
    Jul 2007
    Location
    Gold Coast
    Posts
    184
    Thread Starter

    Quote Originally Posted by Funkdancer View Post
    Best of luck mate, sorry to hear you have so much trouble. But you just gotta deal with it. You won't believe the sh*t I got from Citylink failing to register my own pug properly in their systems, looking at 4 x $100 notices from the Police following their incompetence. Bloody PITA to have to follow it up and explain how much they suck.
    just filed a complaint to the department of fair trading the other day. bloody hassle we got. well, see what happen next

  2. #22
    Join Date
    Nov 2006
    Location
    Canberra, ACT
    Posts
    944
    I don't understand

    Just take a copy of the advertisement with the offer, and demand to see the dealer principal. Also, post a copy of the advert here! If the DP doesn't bother to see you, post his name and the dealership here

  3. #23
    Join Date
    Jul 2007
    Location
    Gold Coast
    Posts
    184
    Thread Starter
    Quote Originally Posted by Timbo View Post
    I don't understand

    Just take a copy of the advertisement with the offer, and demand to see the dealer principal. Also, post a copy of the advert here! If the DP doesn't bother to see you, post his name and the dealership here
    things aint that simple. i hav already sent a official letter of complaint to the head sales manager, and they ignored me. and as what george point out before, u cant just post peoples name everywhere. further, i hav seeked porper advice from gov official, will take it from there.

  4. #24
    Join Date
    Jul 2007
    Location
    Gold Coast
    Posts
    184
    Thread Starter
    hi all,
    after a few months battle, i was notified by a officer of department of fair trade 2 weeks ago that the matter hav been settled and vw dealer agrees to give me the iPod which was originally promoised.
    However, the sales manager of vw was totally irresponsilble that she would not return my call or call me to hav the matter settle??? im feeling like a cat chasing a rat!!! anyway battle cont.

  5. #25
    Join Date
    Mar 2007
    Location
    Braddon, ACT
    Posts
    42
    it sucks to see that it hasn't been settled yet

  6. #26
    Join Date
    Jul 2007
    Location
    Gold Coast
    Posts
    184
    Thread Starter
    hi all,
    after 2 months battle, lots of phone calls, finally got my iPod~ still not happy with their lame excuse though.
    AC

  7. #27
    Join Date
    Apr 2007
    Location
    Canberra
    Posts
    83

    Good stuff mate, well done for seeing it through!

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