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Thread: Dealing with Dealers

  1. #1
    Join Date
    Aug 2009
    Location
    Perth, WA
    Posts
    7

    Dealing with Dealers

    Hi

    I am in the process of negotiating for a Polo GTI. Couple of questions, how have others gone with their dealer? Do you think you got a good deal?

    Anyone got a comment on WA dealers I am talking to John Hughes and Osborne Park at the moment.

  2. #2
    Join Date
    Feb 2008
    Location
    Sydney
    Posts
    2,756
    Users Country Flag
    Quote Originally Posted by dynamictiger View Post
    Hi

    I am in the process of negotiating for a Polo GTI. Couple of questions, how have others gone with their dealer? Do you think you got a good deal?

    Anyone got a comment on WA dealers I am talking to John Hughes and Osborne Park at the moment.

    I have no comment on WA dealers, but I assume they are just as bad as every other dealer...I have no trust for any of them...
    My biggest bit of advice is that if you are getting screwed by them, to walk away. Look at what you want to pay, and then what they are offering. If they arn't willing to budge from that, look somewhere else to where they will meet you. When I bought my Polo GTI, i lived in Darwin, but bought it in NSW.
    "If can't get behind your troops, feel free to stand in front of them..."

  3. #3
    Join Date
    Mar 2009
    Location
    Melbourne
    Posts
    596
    Never go to your nearest dealer first. Grab some quotes from a few distant dealers, until you're happy with the price & then get your local dealer to match/beat it.

    Also, waiting until the end of the month to buy should get you a better deal, as dealers are looking to squeeze as many purchases in for their monthly quotas - might give you a bit more bargaining power.

    Just as a guide, I ended up getting mine for $25900 DA with a few extras included (metallic paint, rubber mats, cargo net, full tank fuel), but I think I could've gone better - The day I was prepared to buy (the Saturday before the end of the month, which was the following Wed I think), my local dealer was closed. I knew I didn't have time during the next working week to mess around with dealers, so I bought it then & there, from a dealer across town.

    My aim was to get it below RRP ($26990), so I was happy enough with that.

    Hope that helps.
    Last edited by Ralfi; 16-08-2009 at 03:57 PM.
    MY16 MK7 Golf GTI
    - Manual - Sunroof - Folding Mirrors - Lock/Unlock Chirp - 4x Indicator Flash - Traffic - MK7.5 LED Tail Lights with Sweeping Indicators - Dynablink Sweeping mirror LEDs - White LED's on rear rego plate -

  4. #4
    Join Date
    May 2007
    Location
    West Ryde, NSW
    Posts
    389
    $25,900? That is a great deal, I wish mine was that cheap but the discounting was not as good a couple of years ago.

    I think $26k is a very reasonable price to pay for 09 build, 09 compliance stock (w/o leather and sunroof).
    NickZ
    Former ride: MY07 Black Polo GTI
    Current: MY09 Blue Passat R36 Wagon

  5. #5
    Join Date
    Apr 2008
    Location
    Perth
    Posts
    399
    Users Country Flag
    Quote Originally Posted by dynamictiger View Post
    Hi

    I am in the process of negotiating for a Polo GTI. Couple of questions, how have others gone with their dealer? Do you think you got a good deal?

    Anyone got a comment on WA dealers I am talking to John Hughes and Osborne Park at the moment.
    G'day and welcome to the forum.

    I bought my Polo GTI from Osbourne Park after going to John Hughes and standing around for 20 minutes as the only customers and not being attended too then being given a dodgy deal.

    OP isn't too bad I guess, they have messed up a few times with me but they always fix the problem and offer a bit of compensation.

    In terms of a good deal, I got mine in April 08 for 29,750 drive away with sunroof and leather, pretty sure for the time that was a good deal.

    If you dont have to buy brand new i think i saw a Polo GTI in the sunday times last week for 21,000, might be worth having a look.

    Kiel

  6. #6
    Join Date
    Nov 2008
    Location
    Wembley, WA
    Posts
    325
    When I bought mine from John Hughes I ordered it late 2006 and it arrived some months later in Jan 2007 and at the time they did not budge on price one bit. The demand was high for them and they were litterally being made to order at that time and since there was only 1 other VW dealer at the time again I had no room to negotiate.
    Since then I have been clearly unimpressed with them and have never had my car serviced by them due to some shoddy customer service in the past.
    If you buy from them take it somewhere else for servicing unless you want an inexperienced apprentice working on your car.
    APR V2 Tuned, APR Dogbone mount, APR R1 DV, K&N Panel Filter, SEAT Intake, Forge TIP & FSB, Bilstein & H&R, Whiteline RSB, Full Milltek 2.5" exhaust

  7. #7
    Join Date
    Jan 2009
    Location
    SoR, Perth
    Posts
    81
    I bought mine from John Hughes Dec -06. - $26,900 drive away. Saying that, there was the usual December promotion being done by VW and the Polo GTI was included in that.

    I've recently been looking at upgrading and I went to VW Osborne Park to test drive a Passat. The fella there wasn't too bad and he gave me a good length of test drive - more than your usual around the block.

    By the way, if you're interested, as i'm looking to upgrade I may try to sell my car privately. It's in good condition, 23k on the clock, very welll looked after etc. PM me if interested!

    Oh yeah, one last word of advice. The Polo GTI only needs servicing once per year. However, both JH and OP will try to tell you to bring it in for a service on the 6 month mark. Up to you, but if you do want to go down that route, go and get an independent to do an oil change rather than pay the Stealers!

    Cheers,
    Mark

  8. #8
    Join Date
    Feb 2008
    Location
    Perth, WA
    Posts
    466
    DO NOT BUY @ JOHN HUGHES

    go to Ossie Park VW....

    I had to get John Hughes himself involved in my sale as the salesman did a bad job

    left with a very bad taste in my mouth unfortunately...

    buy Ossie Park VW...service it with Quattro Motors

    ps - PM 'Chipped' on thread...his is for sale @ a Mazda dealership...you can buy low kms with all the sweet mods done

  9. #9
    Join Date
    Aug 2009
    Location
    Perth, WA
    Posts
    7
    Thread Starter
    Thanks for the many responses. I was starting to wonder at JH when they offered me so little for my trade in.

    They reckon they are gonna call me back tomorrow. I think I'll tell them I have changed my mind. The sales manager essentially insulted me in talking on the phone about how much I wanted for my existing car - this is not a company I really want to deal with.

  10. #10
    Join Date
    Feb 2007
    Location
    Brisvegas
    Posts
    575

    Always expect to get screwed on your trade-in... No matter what brand you are trying to buy!!

    Best bet is to sell private then go in there cash-in-hand, or say you are going to buy the car outright for the full ammount, then sell your car later. Dealers tend to negotiate more when a trade-in is not involved in my experience. If you persist with the trade-in, just remember that every $ you get for your trade also goes onto the price of the new car

    Once the deal is sealed, make sure you say at the end "oh, and that price includes floor mats doesn't it"

    '06 Polo GTi - Candy White / Custom Leather / Looking for Dish!!!

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