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Thread: Brand new car probs...

  1. #11
    Join Date
    Aug 2007
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    Dont poke and hope, scan, smoke and scope
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    4,423
    Users Country Flag

    Your yellow tint oil i suspect is tranmission oil. I think a driveshaft flange seal leaking there. No hesitance should be taken by the dealer to replace that. They should have such a thing in stock depending on which side it is the part number will be for an 02J box even though yours is 02R that part is exactly the same.
    Good luck and i hope it doesnt put you off , so much fun to be had
    Cheers
    Jmac
    Alba European
    Service, Diagnostics and repairs. Mobile Diag available on request
    Audi/VW/Porsche Factory trained tech 25+ yrs exp
    For people who value experience call 0423965341

  2. #12
    Join Date
    Jun 2009
    Location
    PJ/Selangor, Malaysia
    Posts
    98
    hmmmm Jmac could be right because it's unlikely for BOTH CV joints to fail at the same time in a brand new car. as long as your car is stock, the VW dealers won't give you any trouble.

  3. #13
    Join Date
    Oct 2009
    Location
    new south wales
    Posts
    104
    Thread Starter
    Thanks guys,

    To answer jesum, the car is going on one month old, and is bog standard.

    The reason I am a bit apprehensive about taking it back to the dealer is that when the problem first arose, I took it there and described what had happened. They took it into workshop and said they put it up on the hoist to check the underside, and the head meachanic said there was not one sign of an oil leak, or any other problem upon inspection. As mentioned previously, I found the oil/leak straight away. I just want to know why did they bull**** to me?

    This is why I am a little hesitant about the dealer acknowledging there is a definite problem, and fixing it.

    Anyhow, thanks again guys. Will keep you posted regarding 1month/1000km service.

  4. #14
    Hey GTI PAPA,
    sounds suspiciously similar to my problem..bot in terms of the oil, and the mechanics!!
    see for my posts on this page
    http://www.vwwatercooled.org.au/newf...t=4633&page=25

  5. #15
    Join Date
    Dec 2007
    Location
    Melbourne
    Posts
    971
    Just park it in front of the dealer doorway, with a sign pointing to the puddle of oil beneath the car, and another sign saying the dealer won't fix it.

    Should help get it fixed without delay


    2008 Blue Graphite GTI DSG with Latte leather. SOLD 4/9/2024

    2023 T-ROC R - Sunroof, Black Pack, Beats Audio

  6. #16
    Join Date
    Oct 2009
    Location
    new south wales
    Posts
    104
    Thread Starter
    Hey guys,

    Took the car in this morning for 1 month checkup, and made them aware of leaking drive shaft flanges etc. Before I left, service manager put it up on hoist and asked where leak was. Both him and head mechanic were finding it difficult to see anything??? I pointed it out straight away, to which they replied, "Can't see anything." I then wiped my finger over one of the areas and showed them the fluid left on my finger(s), then they acknowlwdged there was a possibility of a leak, and mentioned disassembling flange(s) to check for leak from transmission...phew! Anyhow, fingers crossed it will be sorted, along with the vibrating/knocking noise when reversing...

    Get back to you tonight with results.
    Con.

  7. #17
    Join Date
    Oct 2009
    Location
    new south wales
    Posts
    104
    Thread Starter
    Hey guys,

    Just got back the car from service, they seemed quite good as far as the treatment I recevied. Good news, they have admitted there is a problem with drive shaft flanges, and have ordered appropriate replacement parts as needed (means another day without car, but at least it's getting fixed). On a sour note, dealer had washed the car prior to pickup, and when I got home decided to chamoix off remaining drips etc. Found several deep scrachtes on the bonnet as a result of some plonker washing the car with a sponge full of rocks. Called the dealer straight away, they were ok and said to bring it in on monday for a look and further action. What a hassle and a let down.

    C'est la vie...
    Con.

  8. #18
    Join Date
    Jun 2009
    Location
    PJ/Selangor, Malaysia
    Posts
    98
    Quote Originally Posted by GTI_PAPA View Post
    Hey guys,

    Just got back the car from service, they seemed quite good as far as the treatment I recevied. Good news, they have admitted there is a problem with drive shaft flanges, and have ordered appropriate replacement parts as needed (means another day without car, but at least it's getting fixed). On a sour note, dealer had washed the car prior to pickup, and when I got home decided to chamoix off remaining drips etc. Found several deep scrachtes on the bonnet as a result of some plonker washing the car with a sponge full of rocks. Called the dealer straight away, they were ok and said to bring it in on monday for a look and further action. What a hassle and a let down.

    C'est la vie...
    Con.
    that's the reason i am always very specific (and adamant) about them NOT washing the car when i send it in for servicing or repairs. sigh...

  9. #19
    Join Date
    Oct 2009
    Location
    new south wales
    Posts
    104
    Thread Starter
    Hey guys,

    By now you've probably read about the scratches as a result of the dealer washing my car. What advice would you suggest regarding what they should do to fix the scratches? I do know that one of the scratches is deep enough to stick my nail into. Would a simple cut and buff be satisfactory, or would it need respraying?

    Cheers,
    Con.

  10. #20
    Join Date
    Feb 2008
    Location
    Sydney
    Posts
    2,756
    Users Country Flag

    Push for a respray...They have screwed you around enough.
    "If can't get behind your troops, feel free to stand in front of them..."

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