Auto spares Places - Do they think we are stupid?

[GTI POLO]

Hi,

I was going to change the oil etc for the old man..

Your ring Supercheap Auto, they never have anything in stock. But they have 500,000 cans of Super Duper Degreaser in stock.

So I went to another well known Auto Spares place. I ordered in a set of leads, they told me $90 but $73 for trade. I said yeah trade for me.

When I went into pick them up, I asked for the leads, thermostat and spark plugs. The knucklehead behind the counter says $249 please

I looked at him (about to head butt him) and said how much are these leads, he says $149. I reminded him that they were $73 trade yesterday. He ums and arrs for a while, pretends hes lookin on the computer. then he said ok can do them for $81. Just like that. what gets me is that he was willing to charge me the $149 for those leads.

Anyhow I ended up walking away paying $128 for the lot. A far cry from the $249 he initially asked. Do these places think people are just stupid?

[DaveMack]

Do these places think people are just stupid?

Yes ... they do ... and all too often, they're right.

Dave

[Golf Houso]

I've had that done to me as well... I usually just look at them puzzlingly and walk out, and if they call back as I leave the door I raise my hand in a way that tells them I'm not even going to bother talking back.

Wreckers are much worse when it comes to this though... much much worse.

[boogz]

Depends who you get really... I'll be honest, I've had a few mates work in places like Repco & Super Cheap. It just comes down to how generous they're feeling... The stories I've heard, I'm glad they were my mates behind the counter... One time, I went to get service parts for my car and my friend had the day off... what I usually pay about $100 for (air, fuel & oil filter, oil, couple bottles of flush) the fat (I mean fat) sorry excuse for a 'customer service' rep tried to tell me it was about $250 bucks!! I told him where to stick it and waited for my friend to come back the next day. I made sure the hole was around when I bought it off my friend and told him where he could stick his $250 bucks... Here's one you've probably heard... REPCO... Rip Every Poor . Off!!

[GTI POLO]

I think those places are breeding schools for used car salesmen..

How many used car salesman have said.... Its $19,990 but for you, I reckon we can do it for $19500. (The car is worth about $15,000 max).

Ive scoffed at those guys so many times. Then I look around and say, I dont see any stampede towards this car. Dealing with these people is just a constant jousting effort..

Why dont we just go back to the old west and both have a shutgun in our hands, walk 10 paces and turn to shoot.

Its basically the same thing dealing with these people..

[polo_spec_d]

Im dealing with a certain auto parts store atm, Ive been waiting and this is no joke, 14 weeks for my K&N filter, I have asked for my money back many times and they refuse to give me a refund because they have put a order in. They keep saying "its on the way" and "we have called over east and its coming"

Well I called over east to see if they were calling, turns out they hadnt even ordered it!!!

So they better get a good legal team!!