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Thread: Am I getting stitched up?

  1. #11
    Join Date
    Feb 2008
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    Quote Originally Posted by danish View Post
    I just got a call from my friendly VW dealer who is supposed to be completing a standard 90,000km service on my car and have been given the following list of "extras" that need to be done:

    * 90,000km service : $580.00
    * front wiper replacement - $102 (parts), $27 (labour) = $129.00
    * strut top mounts + bearings (noisy) - $180 + $396 = $576.00
    * rear brake pads (3mm remaining) - $130 + $132 = $262.00
    * radiator (leaking side tank) - $340 + $330 = $670.00
    * timing belt kit - $650 + $600 = $1250.00
    * lower control arms (split bushes) - $400 + $330 = $730.00
    * tyres (conti sport contact 2) - $1160.00
    * wheel alignment - $66.00
    * throttle body service - $132.00
    * injector flush - $132.00

    TOTAL: $ 5687.00


    Seems a little excessive to me, I've told them to complete the regular service and give me the car back so I can get alternate quotes/opinions.

    Frankly besides the radiator costs everything there seems either completely unnecessary or a massive mark up on price. Am I right or am I just being cheap?
    Only seems excessive...??

    I'd be asking some serious questions about there reasons...
    Looks like they are charging $132 an hour for labour, which is hugely excessive. I'd never go back to them.
    "If can't get behind your troops, feel free to stand in front of them..."

  2. #12
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    Jun 2009
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    Thread Starter
    Car is out of warranty. 2006 model.

    My company has agreed to let me service the car at the place of my choosing after seeing the VW quote. Me thinks I'll be using this to replace certain parts with aftermarket rather than just replacing with stock (bushes for example).


    Its no wonder people have a bad impression of euro cars if this is how some of their dealers charge for servicing!

  3. #13
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    Quote Originally Posted by Blitzen View Post
    Only seems excessive...??

    I'd be asking some serious questions about there reasons...
    Looks like they are charging $132 an hour for labour, which is hugely excessive. I'd never go back to them.

    Excessive in every way...

    prices are high, parts being replaced for seemingly no reason ("noisy" bearings??), work done thats not asked for (throttle body clean out) and too many hours labour IMO (16.5) considering I'll have the car back tomorrow arvo and work hasn't started yet.

  4. #14
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    Quote Originally Posted by danish View Post
    Excessive in every way...

    prices are high, parts being replaced for seemingly no reason ("noisy" bearings??), work done thats not asked for (throttle body clean out) and too many hours labour IMO (16.5) considering I'll have the car back tomorrow arvo and work hasn't started yet.
    As far as I know, it is illegal to comence extra work on a vehicle without asking the owners permission.
    "If can't get behind your troops, feel free to stand in front of them..."

  5. #15
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    Whoah!!!!!!!! Holy Hell that's expensive. personally, if there was so much wrong with it that really did need changing, then I'd go to a specialist/ independent VW service centre to get it done. They'd most likely look after you whereas the dealer would screw you for every cent you got. P.S. I'm very skeptical that it takes a whole hour to change the brake pads (I've done other cars in half an hour or less and that's without a hoist). All the best mate.

  6. #16
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    Quote Originally Posted by Hilal View Post
    Radiators dont need to be "replaced" they can be fixed..
    Unless your some kind of wizard with a plastic welder I'd very much doubt it'd be possible...

  7. #17
    Join Date
    Nov 2006
    Location
    Melbourne
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    I've got customer paid $5000 for their 90000kms service at bmw and this just a low spec 318! By now at 160000kms he could paid for a brand new yaris by the cost of servicing a 2002 318!

  8. #18
    Join Date
    Jun 2009
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    Caz'bah
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    Thread Starter
    Well I got out of there for just the service cost and now that management at work knows about how much dealers charge I can take it to the mechanic of my choice

    Going to source parts through Jmac (thanks) and change what I am comfortable with and then take it to somewhere who wont bend me over.

    On the plus side they at least gave it a damned good wash

  9. #19
    Join Date
    May 2009
    Location
    Toowoomba, QLD
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    3

    * 90,000km service : $580.00
    * front wiper replacement - $102 (parts), $27 (labour) = $129.00
    * strut top mounts + bearings (noisy) - $180 + $396 = $576.00
    * rear brake pads (3mm remaining) - $130 + $132 = $262.00
    * radiator (leaking side tank) - $340 + $330 = $670.00
    * timing belt kit - $650 + $600 = $1250.00
    * lower control arms (split bushes) - $400 + $330 = $730.00
    * tyres (conti sport contact 2) - $1160.00
    * wheel alignment - $66.00
    * throttle body service - $132.00
    * injector flush - $132.00


    Being an 2006, it shouldnt be too far out of warranty and only 90000kms, I would of asked them to put in a request to VW for the radiator, strut top bearings, strut top mounts and lower control arm bushes.
    Pretty sure the other prices are a bit steep too, and injector flush?? is that off car? Throttle body service?? is that just a clean and reset?

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