Reply With QuoteThe mechanical bit?Originally Posted by Koz
I think that means that they wouldn't replace things if they failed mechanically - Not if a part caused a fire!
Volkswagen Fan
http://www.aami.com.au/policy-docume...r_comp_b9.aspx
From the AAMI Policy.
Current - MY12 MK6 GTI, CW, Detriots, dark tint, APR Stage 1, blacked out grille, LED tails, Euro plates, suspension "tweaked", VCDS tweaks
"The Ex" Black MY08 POLO GTI - APR,Coilovers,5% tint,stubby antenna, rear sway bar
Volkswagen Fanatic
The mechanical bit?
I think that means that they wouldn't replace things if they failed mechanically - Not if a part caused a fire!
Volkswagen Enthusiast
Page 32 (AAMI - 'Are you covered' section), states you are covered "If your car was being used in connection with it being serviced or repaired". It's the "in connection" part that you need to establish. Look for evidence, eg lines left off etc that may have caused it. If you get stuffed around by the dealership, get an independent expert/assessment of the damage to determine what caused the fire. AAMI might be able to assist you do that.
Volkswagen Enthusiast
..did you speak to the service manager?
Volkswagen Fan
He was in a Manager's meeting.....I left a message for him to call me ASAP.
Current - MY12 MK6 GTI, CW, Detriots, dark tint, APR Stage 1, blacked out grille, LED tails, Euro plates, suspension "tweaked", VCDS tweaks
"The Ex" Black MY08 POLO GTI - APR,Coilovers,5% tint,stubby antenna, rear sway bar
Volkswagen Enthusiast
You did call VW Roadside Assistance and they organised a tow truck, so there is evidence that it occured directly after leaving the service dept. Even if the service manager accepts responsibility, you need to ensure the repairs are 100% satisfactory. Let AAMI handle the matter otherwise you risk being compromised by the dealership.
Volkswagen Fan
If they dont call by lunchtime call them back. Service managers are shocking at returning calls (from my personal experience).
NickZ
Former ride: MY07 Black Polo GTI
Current: MY09 Blue Passat R36 Wagon
VWWC Administrator
VWwA Administrator
So basically your looking at this one:
"Mechanical, structural, electrical, electronic or other failure or breakdown."
I would say that clause was started for older cars where breakdown was a major concern (and possible to prevent insurance paying for shoddy workmanship).
In this case your warranty should cover it.
If it has an engine or heartbeat it's going to cost you. | Refer a Friend - AussieBroadband $50 Credit
Volkswagen Enthusiast
I wouldn't be calling the manager I'd be down there in person.
Volkswagen Enthusiast
Well it seems the car is being dropped off there today so the service manager has no choice but to deal with it. Seek an assurance that it will be repaired and rectified at their expense asap, otherwise your insurance company will be handling the matter.
Failing that, send Flaps down and he'll sort the mess out. In addition to a new car, he wouldn't accept anything less than a stage 3 +++ kit with 250 atw just for the inconvience
Posting Permissions
Bookmarks