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Thread: classic VW chatswood servicing.

  1. #11
    Join Date
    Jun 2006
    Location
    Hornsby
    Posts
    520

    Quote Originally Posted by Golf Loon View Post
    Why dont you just go back there then??
    haha snap! ,

    There parts depo is good tim and erm alan i think but can't afford to service mine there! the beauty of an old VW is you can take it apart and fix it yourself! (zipties)

  2. #12
    Join Date
    May 2006
    Location
    Adelaide South Australia
    Posts
    1,302
    The only time I spoke to CCC was to ask about timing belt change on the T4 I had just purchased. They wouldn't tell me anything & just hid behind privacey laws---not impressed. When I spoke to my dealer about it they said given the same circumstances they would try & help.

  3. #13
    Join Date
    Aug 2007
    Location
    newcastle australia
    Posts
    215
    last time i spoke with CCC

    the salesman wouldn't give me their best price on a Polo GTI without first me giving him my Credit Card number.

    needless to say, i didn't ....

  4. #14
    Join Date
    Apr 2007
    Location
    Penrith, NSW
    Posts
    866
    got my Polo from CCC, were negotiable on price....

    just got my DSG service there and were helpful enough, have got to know a couple of the service guys there, i think that helps. They are pretty busy a lot of the time so can see why some of the service levels may drop...for service i still say go to a Derek or a Seb of you can....is just too far out the way for me these days.
    1986 MkII Golf GTI 16V (Sold), 2005 MkV Golf GTI (Sold), 2007 Polo GTI (Sold), 2011 Polo 66TDI (Selling), 2012 Passat 125 TDI Bluemotion, 2013 Scirocco R (Due October!)

  5. #15
    Join Date
    Mar 2008
    Location
    sydney, nsw
    Posts
    4
    My friend have been a loyal customer of the service centre (artarmon), they provide pickup and drop off from and to the train station, a better than nothing complimentary car wash.

    My golf had a health chk done(last december) at the same place under her recommendation, got into the car, found out they forgot to reset the service warning, then checked outside of car body, fine.. no scratches... drove off at around 5pm , got stuck in traffic on the bridge towards city, got the chance to look around inside the car, found finger prints on the upholstery (they come off easily with a damp cloth and a bit of rubbing) and whats worse is a cut on the sun visor, 3-4mm cut... rang the office straight away, outside office hours, why not... sent them an email after i got home, bounced back with invalid address even though i have used the given on their card... drove back first thing in the next morning, complained to the service consultant, he then took a look and insisted the cut has nothing to do with them, they don't take tools in to a car when doing health check... wow, i asked him what about the sticker on the windscreen, surely they used some sharp tools to take it off.. and when they're peeling the sticker with one hand , the other one holding the sharp tool leanded towards the sunvisor... and he even asked me "a u trying to blame this on us?" , i replied all i am saying is it wasn't there when i brought in the car for the health check, then he tried to get away saying he had a lot of customers have similar problems, crack by itself(what a cracker, for a new car?)... they will get a guy from the volkswagen office to come for an inspection... said he'll call back in a month time (coz everyone's on holiday), waited till the end of january... no call as expected, called him a couple more times, reception said he's in a meeting or at somewhere doing something else, will get him to call back, of coz after a few more calls to the reception --- he returned my call, said no response from the head office yet, still waiting blablabla, and will call them again to chase up for me... here i am in March 2008, and still no call even though i've left him messages to call me again... i must be too busy of a man to get to on a phone or he's just trying to ignore the case here... calling their office again and will ask for the head office's no. this time... searched on the net and no luck finding the head office's telephone no. .... better to get your car serviced in the early morning so you can have time to scan thru ya car and look for any problems
    Last edited by geegala; 28-03-2008 at 02:32 PM.

  6. #16
    Join Date
    Feb 2007
    Location
    Central Coast, NSW
    Posts
    328
    The previous owner of my 4motion went there and they are expensive and do very little. He needed to replace the front CV boot and it cost over $250 just for labour. I am getting a new boot on the other side fitted for $130??
    New standard VW front rotors where quoted at more than DBA 4000 series ( over $250ea )
    $99 Labour to fit rear brake pads
    The car was constantly there getting things re-done.
    The list is rediculous and goes on ( I can send you the list of stuff if you want )...

    Central Motor group are great at selling, crap at service. Have had a few issues and a lot of bad experiences by other people. Under warranty you will have no problem though as it is their problem.

    The is also a place in Erina that does servicing. I have heard rave reviews but of the 2 times I have asked for help they where a bunch of tossers. The new Audi at the base of Kariong hill might be another option for servicing.

    Klosters are actually pretty good, the strip of road is really V8 free ( with the exception of Ford which is across the road and BMW ). They know their stuff and their services are generally pretty good ( thats where I have gone for the last 2 years ). Most of the workers commute from the Central Coast anyway so the bogans are not around.
    Bora has gone ;( Custom sub box and beige floor mats to suit for sale.

  7. #17
    Join Date
    Jan 2008
    Location
    Melbun
    Posts
    2,374
    ccc will take your car for way too long, charge you way too much and not do a good job... in my experience
    2x Caddy, 1x Ducato

  8. #18
    Join Date
    Jun 2007
    Location
    central coast. Lake Macquarie. (Not Port Macquarie.)
    Posts
    686
    Thread Starter
    Quote Originally Posted by Mischa View Post
    ccc will take your car for way too long, charge you way too much and not do a good job... in my experience
    Hey Mischa
    Have you had your 6 month health check yet from CCC.
    They want $92.00 just to look and top up the oil.

    Oil still at full and I don't have any warranty issues. Not even a rattle.
    I feel I have missed out on something with having no rattles like most others.

  9. #19
    Join Date
    Jan 2008
    Location
    Melbun
    Posts
    2,374
    Quote Originally Posted by neil View Post
    Hey Mischa
    Have you had your 6 month health check yet from CCC.
    They want $92.00 just to look and top up the oil.

    Oil still at full and I don't have any warranty issues. Not even a rattle.
    I feel I have missed out on something with having no rattles like most others.
    i laughed at him when he said to bring it in for the 6 month service lol. no way am i going to hand over my car to them unnecessarily. its daylight robbery what that place charges. thats lucky for you that you dont have any issues my oil is still at full after 8000kms too... looks like the proper run-in is workign eh? im changing the oil on it this weekend though. ill probably post up a diy for those not confident to touch anything on a new car
    2x Caddy, 1x Ducato

  10. #20
    Join Date
    Jun 2007
    Location
    central coast. Lake Macquarie. (Not Port Macquarie.)
    Posts
    686
    Thread Starter

    Quote Originally Posted by Mischa View Post
    i laughed at him when he said to bring it in for the 6 month service lol. no way am i going to hand over my car to them unnecessarily. its daylight robbery what that place charges. thats lucky for you that you dont have any issues my oil is still at full after 8000kms too... looks like the proper run-in is workign eh? im changing the oil on it this weekend though. ill probably post up a diy for those not confident to touch anything on a new car
    A Write up would be good.
    Always done my own but looks a bit scary when you lift this new hood.

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