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Thread: Best dealer for warranty work Lake Macquarie/Newcastle?

  1. #1
    Join Date
    Jun 2016
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    Newcastle NSW
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    Best dealer for warranty work Lake Macquarie/Newcastle?

    As title, wondering who is the best to get warranty work/service done?
    As I'll need the oil test done and Wakelings in Campbelltown are a bit far, I was wanting to hear people's experiences and reccomndations.
    I also feel a bit bad asking them to do warranty work on a car they didn't supply.
    We bought the polo from Klosters, but wife works in Cardiff and there is a new dealer there.

  2. #2
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    Feb 2011
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    All i can say is to avoid Kloster VW in Hamilton....bunch of useless and careless idiots in that service dept. Your other choices are Cardiff or Maitland....or Central Coast.
    2017 Ford Fiesta ST the go kart

    2015 Audi SQ5 bi-turbo V6 TDI family hauler

  3. #3
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    Quote Originally Posted by Lucas_R View Post
    All i can say is to avoid Kloster VW in Hamilton....bunch of useless and careless idiots in that service dept. Your other choices are Cardiff or Maitland....or Central Coast.
    that was my feeling, will call into Cardiff and see what they say next week. I'll dangle the Amarok and Golf need their 1yr service carrot as well.

  4. #4
    Join Date
    Jul 2005
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    Newcastle
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    I can't help with warranty stuff but we do everything else for VW Audi Skoda and Porsche including the OEM+ racingline products.Newcastle VW Centre in Wickham. 49276689. Cheers Pete
    Widebody Cayman S Turbo, 83 ur Quattro
    2000 996 C4 cab,12 Scirocco R OEM+ STG2+
    72 914 (3.2S boxster pwr), 92 G60 Corrado
    76 Scirocco(TFSI and DSG) 2018 Tiguan,Eureka,81 924.

  5. #5
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    Quote Originally Posted by aprr32 View Post
    I can't help with warranty stuff but we do everything else for VW Audi Skoda and Porsche including the OEM+ racingline products.Newcastle VW Centre in Wickham. 49276689. Cheers Pete
    That's great to know, new to VW and still working out their foibles!
    How are you with Amaroks and coding?

  6. #6
    Join Date
    Jun 2007
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    Sydney
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    Quote Originally Posted by ScotRok View Post
    I also feel a bit bad asking them to do warranty work on a car they didn't supply.
    Don't feel bad about asking a dealer who didn't sell the car to do warranty work. You paid for warranty when you bought the car and the dealer is paid for warranty work by VWA. The dealer does not lose money doing warranty work and should see it as an opportunity to win your future servicing work.

    Cheers

    George
    06 Jetta 2.0TFSI Killed by a Lexus!
    09 Eos 2.0TSI DSG Loved this car but has now gone to a new home!!
    14 EOS 2.0 TSI has arrived!

  7. #7
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    Newcastle
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    Coding is not usually a problem if we have info for the changes.
    Widebody Cayman S Turbo, 83 ur Quattro
    2000 996 C4 cab,12 Scirocco R OEM+ STG2+
    72 914 (3.2S boxster pwr), 92 G60 Corrado
    76 Scirocco(TFSI and DSG) 2018 Tiguan,Eureka,81 924.

  8. #8
    Join Date
    Jun 2016
    Location
    Newcastle NSW
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    It's daft things like coding the instrument sweep when turning ignition on. And I think you can turn the fog lights on when turning. Nothing urgent though.
    Polo is the priority at the moment.

  9. #9
    Join Date
    Jul 2005
    Location
    Newcastle
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    Ok, get the Polo sorted,how much oil is it drinking?
    Widebody Cayman S Turbo, 83 ur Quattro
    2000 996 C4 cab,12 Scirocco R OEM+ STG2+
    72 914 (3.2S boxster pwr), 92 G60 Corrado
    76 Scirocco(TFSI and DSG) 2018 Tiguan,Eureka,81 924.

  10. #10
    Join Date
    Jun 2016
    Location
    Newcastle NSW
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    Users Country Flag Thread Starter

    At least a litre in less than 1000kms.
    My father in law panicked when they were down in Sydney last Monday and put in 15w40. To bring it back up to the level. Took over a litre, but he over filled it. I've got the castrol factory spec to put back in. I'll do that this week. He is eighty and still thinks oil is just oil. My wife uses the car to go from Caves to Cardiff weekdays for work, so doesn't do a big mileage.
    When you give it full throttle it leaves a trail of dark smoke. I had a look at the rocker breather pipe and it was clean. It's a CTHD engine which I thought was the modified engine.
    My father in laws Golf has the same engine and hasn't used a drop since new 6000ks my Roks the same no oil used 8000ks.

    We love the Polo, reminds me of my old Alfasud Ti. Compact and sticks like glue. Just much better build quality.

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