Water pump issues on R?

[Ed_R]

A week ago I found a large puddle of coolant near my Golf R's front passenger wheel. The coolant reservoir is completely empty.
I've got about 25k kms on the clock and the car is nearly 3 years old. With only a month of warranty left I'm hoping this isn't going to be a serious problem. I need to wait at least 2 weeks before my car can be booked for warranty repair. Talking to my nearest service centre and VW customer care the only way to expedite is to get it towed by VWAssist but they can't give me an indicative ETA of when the car will be worked on once towed to the service centre. To be honest I'm quite disappointed that this has happened surely coolant is something which should just work.

[samps]

My Mk6 GTI had two water pumps replaced under warranty. The plastic housing can warp, resulting in a slow leak. Nearly a full day's labour to remove and refit so you're lucky it's a warranty job. Perhaps ask for a loan car and drop it off asap. They might get a cancelled job and do it sooner if it's under their nose.

[Cooz]

Never heard of any water pump issues on the Golf R here in Australia, although local GTI's have had a fair few problems with water pumps.

My Scirocco water pump let go with 6,000 soft KM travelled. Bent valves, new head on order VW new about it and were swapping out all pumps on 2012 build Golf R's, same platform as the Roc' of course. NO arguement from the dealer, they've been good about it and new the water pumps were defect from the factory.

[nat225]

My Scirocco water pump let go with 6,000 soft KM travelled. Bent valves, new head on order VW new about it and were swapping out all pumps on 2012 build Golf R's, same platform as the Roc' of course. NO arguement from the dealer, they've been good about it and new the water pumps were defect from the factory.

Water pump on my 2011 Golf R was on the borderline, it made a high pitch whining noise when warm, had it replaced at a prominent vw specialist in east brisbane area ONLY because the seller had promised to cover the noise fix that had initially been misdiagnosed as something else... but once finding out it would cost much more it was not fair for him to cover the costs.

Honestly i should have taken it to a vw dealership knowing there have been a few cases before but the car was already at that particular workshop... waterpump was replaced and the noise went away and i paid more in labour compared to what vw robina had charged my friend plus i get marks on my front right wheel bolt holes and scraped paint under the engine mount. Seems like a rough cowboy method of water pump.removal... not too happy and although i have 2 vw's and likely to buy a bmw in the next 2 years, that audi vw bmw specialist is now out of my option to touch my car forever!

[nat225]

And they didnt tell.me about the marks left on the wheel until i found out myself at home!!

Me and a few friends also wont be using that workshop anymore.

[Snail Style]

There is a campaign here in Australia for this issue. Not all R's are effected, mostly Sciroccos are the ones who have copped it. Have seen two pumps replaced as part of the campaign and have seen 0 engine failures.