VW Roadside Assistance - What Is It ?

[bigmouthmedia]

Hey all....

I'm curious as to what Roadside Assist is. I spoke to my dealerperson, and he wasn't entirely sure who it is through and what it exactly offers - he did think it was RACV premium (Total Care).

Can someone explain :

* What number you call
* What it's been explained to you as
* Is there any paperwork associated with it when you get the car ?

Looking at some of the elements of VW Insurance, they offer the same kind of thing, but more along the lines of when you've had an accident/stolen, as opposed to breakdowns.
They're pretty competitive on what they offer for insurance, it's either between them and my current CGU - who offer Rating 1 for the whole insurance period (year) as opposed to paying for one extra only (VW).

In terms of parking sensors (rear, which I'm getting) - does anyone know who supplies them and is it easier getting them aftermarket ? The system Barloworld is offering has a small screen indicator showing your distance to the object (goes near the rear vision mirror) - would love to see a photo of it

Also, there was a Bluetooth system (small screen attached on the dash) they were offering - but nobody could tell me what brand it was - it was only a special deal with the insurance, etc.....

BTW, I'm trading in a Mazda 3, which is due a service, but i haven't had a chance to get to it over the holiday break, etc - and upon speaking to the dealerperson today, he said don't worry about it as long as it's driveable - there is an engine indicator light coming on but it runs just fine - but there are a few things I would need to do to it that've been niggling me. Is it worth it, and worth doing the service due (it was a bigger one, the 80k) ?

I'm looking forward to the experience

[HereGoes]

It is provided by Mondial Assistance

I have never used it so that is all i really know

Their link http://www.mondial-assistance.com.au...assistance.htm

[bigmouthmedia]

It is provided by Mondial Assistance

I have never used it so that is all i really know

As in, you have it on your car but haven't had to call them ?

[mfl]

As it was explained to me, the number is on the front window sticker, if the car breaks down call the number.

no booklet, no paperwork,


cheers

[Maverick]

As it was explained to me, the number is on the front window sticker, if the car breaks down call the number.

no booklet, no paperwork,


cheers

A pack is sent out after you buy the car to the address when you purchased the car, it can take a while as paperwork has to be finalised by the dealer with VW so allow a few months.

All the details for this are on the Volkswagen website.

[gregozedobe]

I've needed VW Roadside Assist twice

I just rang their number (it's on a sticker on the window, and also they give you a card with the number), described the problem (oil in the coolant, plus drastic messages on the MFD), and after some discussion (and an hour or so of waiting) a flat-top truck appeared and took my van away to the dealers where they fixed it for me (under warranty). They dropped me off at my home.

[neil]

Was a thread about this sometime ago.
Depends on your area you require assistance from.
Some members get the company Mondial Assistance others NRMA or their
state motoring service turns up.