Volkswagen Assist

[rs73]

I had an Alfa too (156), and I can confirm their Roadside assist was very good and used often.

The book in that fancy box (I hope I wasn't the only one who took ages to work out how to open it) lists everything they cover you for, it's a fairly extensive list!

Who do they (alfa) outsource it too? I wouldn't think they'd do it inhouse...
I read somewhere else volks often outsource it to mondial assist or similar...

[blutopless2]

Have used it twice before . First time was years ago with our cabrio. Had picked up car on sat from dealer after having window regulators replaced and on the Sunday we were heading to a vw show, pulled in for petrol and fuel release did not work neither did the boot release. Called assist and they had a tray truck there in about 15 minutes. Was initially told he would tow it to dealer( who wasn't open as it was Sunday) but then the tow truck guy tested all the fuses then discovered they hadn't plugged the wires into the door switches when they put the door back together. Problem fixed. Second time they gave me advice over the phone that solved the problem. So am happy with their response when I've needed them