TSI squeal noise problem on acceleration

[bulaviti]

I did call the VW Customer Care number .... <snip>

Will continue to wait ....

I finally got a callback from the VW lady and the news is that I have to wait for a fix from WV Germany. No dates could be provided and no pro-active offer to contact me with any updates. It will be 2 years this Aug since I bought the car!

[semiotech]

Just got off the phone with Austral, apparently there is a fix available now. My car is booked in.

[triode12]

Just got off the phone with Austral, apparently there is a fix available now. My car is booked in.

Hi Semiotech,

Would you mind asking Austral for the TPI (Techical Product Information) or recall number for the fix?
I just got off the phone with my local dealer and they haven't heard anything yet.

Thanks

[semiotech]

They could provide no details either, aside from "a fix is available" and "we will have to look at your car when it comes in".

That said, I was assured that a fix was out.

[triode12]

They could provide no details either, aside from "a fix is available" and "we will have to look at your car when it comes in".

Ok - thanks for the update. Please let us know what they did after they have fixed it.

[bugsalanko]

Just ticked over 5000km and the squeak has made an appearance. Going to give the dealer a ring tomorrow .

[Brendan_A]

I don't know why people are so worried about this squeal. I haven't heard of or read of any supercharger Clutch/water pump assemblies failing. Yeah my car makes the noise sometimes, but when you have the Dynaudio stero turned up I don't even hear it. I'm not worried about it.

When you take the car back to the dealer they will just tell you it's normal for the 118tsi. If it was a major problem VW would have done a recall on these models. Just enjoy the car and drive it.

[kaanage]

When you take the car back to the dealer they will just tell you it's normal for the 118tsi.

Yeah, I'm sure all the demo cars have it

[bugsalanko]

Just rang Ian Boethcher VW and they claimed they had never heard of this squeak issue, but agreed to have a look at it come Wednesday. Guy on the phone tried selling the idea of it being a turbo blow off though for a good 30 mins.

[bugsalanko]

Just got back from Ian Boetcher. Was a water pump issue and they said they have a fix. Now just waiting on parts.